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Avid Contributor I
Dec 7, 2021 7:38 PM UTC
Answered

Sonos website problems: shop with an upgrade code

I’m getting this error:

{"pageProps":{"__N_REDIRECT":"/en-us/shop","__N_REDIRECT_STATUS":307},"__N_SSG":true}

When I click on “shop” on the webiste.

Yes, I’ve cleared the cache, restarted the browser, restarted the computer and tried on both a Mac and a PC.

Any ideas?

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    Airgetlam
    AirgetlamAnswer
    Dec 7, 2021 8:13 PM UTC

    I’d recommend calling in to Sonos sales directly. The community won’t have much in the way of providing assistance to this area. 

    Bruce

    3 replies

    Airgetlam
    AirgetlamAnswer
    Dec 7, 2021 8:13 PM UTC

    I’d recommend calling in to Sonos sales directly. The community won’t have much in the way of providing assistance to this area. 

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    Bruce
    Avid Contributor I
    Dec 7, 2021 8:56 PM UTC

    Thanks for the reply and pointing that out regarding the forum scope, much appreciated! :grin:

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    Airgetlam
    Dec 7, 2021 11:10 PM UTC

    Much as I’d love for Sonos sales folks, much less either web devs, or engineers to be here, I’m not going to hold my breath :)

    Hopefully, your call gets your order in the way you wanted, and they also were able to point out to the correct department the issue (although I do wonder if the redirect issue was related to the AWS outage this morning).

    Enjoy your Sonos!

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    Bruce