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Trending Lyricist I
March 6, 2022

Sonos speakers dropping out, songs skipping, slow iOS app, response low,

  • March 6, 2022
  • 22 replies
  • 1939 views

Hi,

Almost giving up on sonos - but when moving to a new place I have decided to give it a new try.

I have a system with a total of 10 speakers in in different rooms, but sadly the system now feels close to useless as i cannot trust it to work, and it feels more convinient for me to listen to radio, music and podcast on headphones rather than than the system constantly dropping out, skipping songs etc.

I have even bought a boost to see if that could help - sadly. No luck.
Could anyone have a look into my diagnosis and see if there is anything i can do?

I soo much miss the time when the system actually worked .. now its close to useless.

My diagnosis number is: 648281180.

 

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22 replies

Airgetlam
July 5, 2022

Note, any WiFi network isn’t without impact from outside. It’s simple radio energy, which means other electronics in the home, other WiFi signals near it, even sunspots can impact the signals. Environments for radio signals are constantly changing. And likely more so in an apartment, due to the proximity of neighbors running their own electronics and WiFi networks. 

Bruce
Ken_Griffiths
July 5, 2022

The system is still unstable,

But what could be the reason for it constantly renaming the speakers, when the speakers are removed from the apple home-app ? @Ken_Griffiths 

Perhaps try a quick reset, just on the one or two devices that are renaming themselves … do them one at a time and add each one back to the existing system before moving onto the next device, that should hopefully stop the renaming issue.