Sonos speakers dropping out, songs skipping, slow iOS app, response low,

I assume you’re using Apple iOS devices - to stop your speakers renaming back to their old names, instead of renaming them in your Sonos App, try renaming them in your iOS Home (HomeKit) App instead - the Apple App likes to take precedence/control and if you change a speakers name in that App it will change in the Sonos App too and the name should then ‘stick’.

To stop the audio glitches with your TV audio sent to grouped rooms - goto ‘Settings/System/[Playbar room]/Group Audio Delay’ and increase the audio buffer size to either ‘medium’, ‘high’ or ‘max’ until you find a buffer size that stops those audio problems.

Thank you for your swift reply!

Apple IOS devices is use, indeed.
I could not find my speakers in the Homekit-app - however i found a “home” from long time ago, so tried to wipe the whole home. Hoping that could fix the issue.

For me the whole thing is really mysterious.
Because the report given by the matrix seem to very from hour to hour - even without moving any of the devices?
 

Yes, I can close two inner-doors in our Home (kitchen & dining room), or simply switch on the kitchen microwave to see a slightly different chart - it’s those devices that are constantly displaying red to perhaps concentrate on, but the matrix is not the answer to all - perhaps see it more as a pointer where to focus your attention… a large vase of water/flowers can be an issue, baby monitors, other Bluetooth products etc; to mention but a few.

Hi,

Thank you for your effort in helping me on this.

I tried to move the sonos boost to another - actually more central location of the house - however, after this - the system was not able to locate two of the speakers …

I’m just so sad over experiencing this.
After my first years with sonos it was that it a feeling of it “just works”.
However, now it’s more frustrating than than enjoyable.
And it’s been like this both in different apartments, tried purchasing different routers, even bought a boost - which from fram i read almost was to expect as a miracle unit. No difference at all.

Speakers come and go, dropouts, when grouping of speakers, it's taking up to 30 seconds (and when done, not all speakers are included).
If the speakers follow what you are trying to controll them to feels like bingo, and now im sceptic to use the speakers in the evenings due to I would not know i suddenly a speaker somewhere in the house would suddenly “wake up” and I would be able to quickly turn the sound down. Speakers apparently be playing music according to the app, but no sound at all. 

Also, the term “wireless” feels like just a dream due to it being so limited where the speakers can be placed.

Bah, sorry for pouring my heart of on this, but it’s just so frustrating.
 

If you change things (Wifi channels or move devices etc,) then you need to give the devices a time to settle - I tend to leave things for 20-30 minutes and what I prefer to do is power off all and bring the Sonos products back online starting with the wired (Boost) device - then the next nearest speaker and the next, and so on and so forth, but I let each one settle/connect before moving onto the next device and then I leave them for half hour and then see how they perform. 

I have often used my devices on SonosNet channel 11, with my router set to channel 1 (with a channel width set to 20MHz only) and that has worked well for me - also please don’t forget if you change your SonosNet channel, to ensure that your router’s 2.4 GHz WiFi is always set 5 channels away (at least) and I would also stick to using non-overlapping WiFi channels (1, 6, or 11) for your router too.

Thank you for you insight on this.

Im just amazed that the report can give me set a device as green in one minute, and it all turn red 15 minutes later, without any change done at all.

From instance the “gjesterom”-speaker is reported as all green, but impossible to get it to play anything. Sometime the app is telling me that it is playing something, which it obvioulsy is not.

Almost wondering if the apartment is cursed or something.

That being said, can it be that it would be better for me to actually not use the boost, and just go with the mesh network instead?

I would have thought you would have been better off using the Boost, personally speaking.

Can you perhaps check you do not have your WiFi credentials stored in the Sonos App ‘Settings/System/Network/Manage Networks’ - if the local WiFi SSID is listed, then select to remove it from all your devices, as that might help to improve things. Note however the network SSID should not  be removed if you have any portable Sonos products - Roam or Move.

@kalleballe,

Looking back through the thread here, I now see you have a Sonos Roam  - perhaps set that to use your 5Ghz WiFi band only and (if present) remove the 2.4Ghz WiFi credentials from the Sonos App network settings. Just leave the 5Ghz band only stored on your Sonos products for use by the Roam. See if that helps to sort the issue.

• So …
  
  i have tried.
  
  2 apartments (!)
  3 different routers
  3 different mesh systems
  Wired connection
  Wifi
  Sonos Boost
  SonosNet
  
  
  Still, the system is constantly dropping out, speakers disappearing, skipping music, speakers renaming themself (No, not in present in homekit).
  
  I bet this system is cursed or something?
  Do I need to call a priest?
  
  Is it possible to remove all speakers in the system, and start all over?
  
  I don’t understand why it worked flawlessly before on 4 speakers on the s1 app (play1 x2, play 5 1st gen + playbar).
  
  When I added the symfonisk speakers it all went down the drain…
   

The system is still unstable,

But what could be the reason for it constantly renaming the speakers, when the speakers are removed from the apple home-app ? @Ken_Griffiths