Sonos Speaker Connected To One Device But Not Another

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My Sonos speaker is not showing up on my phone, but it is showing up on another person’s phone in my household. Both phones have the most up to date Sonos app and are logged in to the same account. I tried to reset the speaker and the wifi router, but the issue persists.

Room(s) missing from the app

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controlavAnswer

Lead Maestro

Are some speakers showing on the errant phone, or no speakers at all?

What phone types?

If the answers are “none” and “iOS” then enable Local Network access under Settings/Sonos

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

G

GuitarSuperstar

Lead Maestro

Try rebooting your phone and deleting and reinstalling the Sonos app.

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"Receive with simplicity everything that happens to you." - Rashi

controlavAnswer

Lead Maestro

Are some speakers showing on the errant phone, or no speakers at all?

What phone types?

If the answers are “none” and “iOS” then enable Local Network access under Settings/Sonos

Translate

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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