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gozzy#1
Contributor I
November 11, 2020
Answered

Sonos Radio account needs to be reauthorized

  • November 11, 2020
  • 34 replies
  • 13468 views

I can’t search for radio stations currently.

The Sonos app says my Sonos Radio account needs to be reauthorized. When I click on Reauthorize it comes up with an error msg saying ‘Unable to reauthorize Sonos Radio account’.

ive deleted and reinstalled the Sonos app but that hasn’t worked. Can anyone help? Very frustrating! 

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    Best answer by Smilja

    With v12.2 it is no longer possible to remove Sonos Radio.

     

    Guys, You need to update the speaker’s firmware as well, not only the Sonos app.

    Update your Sonos speakers

    34 replies

    Show previous replies
    BasRoset
    Lyricist I
    November 16, 2020

    came here with the same error. Fixed it by rebooting my main Sonos Port.
     

    Sonos getting worse and worse.

    using their stuff since 2012, but since S2: reboots, slow app, and ‘have you tried to turn it off and on again’

    Come on, get your S*** together Sonos, getting more and more frustrated with these expensive pieces of junk

     

    *Moderator Note: Modified in accordance with the community guidelines.*

    Helenlydia1990
    Lyricist I
    November 17, 2020

    I unplugged my Sonos products and then when I plugged back in I went back to the app and was able to reauthorise the account

    Matt1324
    Lyricist I
    March 15, 2021

    Same here, having to power cycle or reauthorize at least once weekly. 
     

    please fix 🙏

    olluz
    Avid Contributor I
    March 30, 2021

    What’s the reason for having to re-authroize every couple of days ?

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