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Contributor I
Nov 11, 2020 8:10 AM UTC
Answered

Sonos Radio account needs to be reauthorized

I can’t search for radio stations currently.

The Sonos app says my Sonos Radio account needs to be reauthorized. When I click on Reauthorize it comes up with an error msg saying ‘Unable to reauthorize Sonos Radio account’.

ive deleted and reinstalled the Sonos app but that hasn’t worked. Can anyone help? Very frustrating! 

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Smilja
SmiljaAnswer
Nov 11, 2020 1:54 PM UTC

With v12.2 it is no longer possible to remove Sonos Radio.

 

Guys, You need to update the speaker’s firmware as well, not only the Sonos app.

Update your Sonos speakers

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

34 replies

Lyricist I
Nov 16, 2020 5:00 PM UTC

came here with the same error. Fixed it by rebooting my main Sonos Port.
 

Sonos getting worse and worse.

using their stuff since 2012, but since S2: reboots, slow app, and ‘have you tried to turn it off and on again’

Come on, get your S*** together Sonos, getting more and more frustrated with these expensive pieces of junk

 

*Moderator Note: Modified in accordance with the community guidelines.*

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Lyricist I
Nov 17, 2020 11:52 AM UTC

I unplugged my Sonos products and then when I plugged back in I went back to the app and was able to reauthorise the account

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Lyricist I
Mar 15, 2021 9:48 PM UTC

Same here, having to power cycle or reauthorize at least once weekly. 
 

please fix 🙏

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Avid Contributor I
Mar 30, 2021 12:21 PM UTC

What’s the reason for having to re-authroize every couple of days ?

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