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elsworthp
Contributor I
June 7, 2023
Answered

Sonos Port - Why so many problems?

  • June 7, 2023
  • 5 replies
  • 790 views

So I have a sonos port and (6) speakers.  Once upon a time I could just come home and drop an LP on the Turntable.  The Sonos Port would automatically start playing out of a Stereo Pair (Sonos SL + Sonos One), then one day it stopped working.  I deleted/reset the port and reconfigured as part of my troubleshooting with the assistance of support.

To this day I have to spend sometime 30 minutes trying to get them working.  I need to understand why I can’t just get it working the day I first setup where I can just put on an LP and have music playing from the stereo pair?  Any assistance would be great.

I have called support soo many times it only works once, each time I call.

Thanks

 

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Best answer by elsworthp

Okay I finally found out what the problem is.  Which I suspect was reverted from a firmware update.

 

I needed to set Audio Delay to 75ms and then seems AutoPlay was turned off (again I think a firmware update did it) AutoPlay set to my Stereo Pair

Thank you YouTube time stamp about 11:30

Finally!!!

 

5 replies

Airgetlam
Airgetlam
June 7, 2023

Not enough information to tell, but based on the erratic nature, I’d be looking at duplicate IP address issues. Certainly some sort of network problem, but I don’t have any access to diagnostics. 

Bruce
    elsworthpAuthor
    Contributor I
    June 7, 2023

    I have sent in diagnostics to sonos support they have no fix.  I can assure you its not a duplicate IP

    Airgetlam
    Airgetlam
    June 7, 2023

    Curious as to how you have determined that. I’ve never seen a router that shows IP connections over time. 

    Bruce
    AjTrek1
    AjTrek1
    June 7, 2023

    OK….so it’s not a duplicate IP Address 🤔. Then what changes have you made to your network and don’t rule out that your router may need an update.

    Together Everyone Achieves More = T.E.A.M.
    elsworthpAuthorAnswer
    Contributor I
    June 7, 2023

    Okay I finally found out what the problem is.  Which I suspect was reverted from a firmware update.

     

    I needed to set Audio Delay to 75ms and then seems AutoPlay was turned off (again I think a firmware update did it) AutoPlay set to my Stereo Pair

    Thank you YouTube time stamp about 11:30

    Finally!!!

     

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