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Contributor I
Jun 7, 2023 11:10 PM UTC
Answered

Sonos Port - Why so many problems?

So I have a sonos port and (6) speakers.  Once upon a time I could just come home and drop an LP on the Turntable.  The Sonos Port would automatically start playing out of a Stereo Pair (Sonos SL + Sonos One), then one day it stopped working.  I deleted/reset the port and reconfigured as part of my troubleshooting with the assistance of support.

To this day I have to spend sometime 30 minutes trying to get them working.  I need to understand why I can’t just get it working the day I first setup where I can just put on an LP and have music playing from the stereo pair?  Any assistance would be great.

I have called support soo many times it only works once, each time I call.

Thanks

 

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elsworthpAnswer
Contributor I
Jun 7, 2023 11:31 PM UTC

Okay I finally found out what the problem is.  Which I suspect was reverted from a firmware update.

 

I needed to set Audio Delay to 75ms and then seems AutoPlay was turned off (again I think a firmware update did it) AutoPlay set to my Stereo Pair

Thank you YouTube time stamp about 11:30

Finally!!!

 

5 replies

Airgetlam
Jun 7, 2023 11:13 PM UTC

Not enough information to tell, but based on the erratic nature, I’d be looking at duplicate IP address issues. Certainly some sort of network problem, but I don’t have any access to diagnostics. 

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Bruce
elsworthpAuthor
Contributor I
Jun 7, 2023 11:14 PM UTC

I have sent in diagnostics to sonos support they have no fix.  I can assure you its not a duplicate IP

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Airgetlam
Jun 7, 2023 11:17 PM UTC

Curious as to how you have determined that. I’ve never seen a router that shows IP connections over time. 

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Bruce
AjTrek1
Jun 7, 2023 11:31 PM UTC

OK….so it’s not a duplicate IP Address 🤔. Then what changes have you made to your network and don’t rule out that your router may need an update.

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elsworthpAuthorAnswer
Contributor I
Jun 7, 2023 11:31 PM UTC

Okay I finally found out what the problem is.  Which I suspect was reverted from a firmware update.

 

I needed to set Audio Delay to 75ms and then seems AutoPlay was turned off (again I think a firmware update did it) AutoPlay set to my Stereo Pair

Thank you YouTube time stamp about 11:30

Finally!!!

 

Translate