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Sphagnum
Contributor I
December 8, 2021
Answered

Sonos one Spotify issue

  • December 8, 2021
  • 5 replies
  • 151 views

Anyone have any solutions to Sonos one not connecting to Spotify but will stream radio services ok.

My beam, play 3’s and 1 have no problem connecting to Spotify through the Spotify app or Sonos.

I’ve rebooted router, factory reset Sonos one checked updates on everything, deleted and reinstalled all apps, signed in and out of Sonos, Spotify and Alexa nothing works

 

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    Best answer by Sphagnum

    Sonos just sorted it out with diagnostics, some network issue. Thanks for helpful replies

    5 replies

    Ken_Griffiths
    Ken_Griffiths
    December 8, 2021

    Have you tried signing out of Spotify from ALL devices from within your online Spotify account?

    https://www.howtogeek.com/712900/how-to-sign-out-of-all-devices-on-spotify-at-once/

    UKMedia
    UKMedia
    December 8, 2021

    Does any Alexa command work on the Sonos One?

    Remember: Sometimes Red Wine helps :)
    SphagnumAuthor
    Contributor I
    December 8, 2021

    I’ve signed out of Spotify on all devices this didn’t work.

    Alexa works fine from this device and will play Spotify on the rest of my system apart from itself it just says connection to Spotify was lost.

    UKMedia
    UKMedia
    December 8, 2021

    Please see this article: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

    Remember: Sometimes Red Wine helps :)
    SphagnumAuthorAnswer
    Contributor I
    December 8, 2021

    Sonos just sorted it out with diagnostics, some network issue. Thanks for helpful replies

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