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jnak
Prominent Collaborator I
January 26, 2022

Sonos kills wired network

  • January 26, 2022
  • 24 replies
  • 783 views

My current set up is ISP modem (in bridge mode) to Google Wifi, to network switches.  I have ethernet throughout the house so I have a number of devices wired to the network.  This includes one Sonos Connect.  

The Connect seems to kill only the wired network.  I’ve done plenty of rebooting, unplugging, replugging, etc. If I leave the Connect off the wired network, everything seems fine.  If I plug it back in, anything with a wired connection eventually either loses network connection or fails over to WIFI.  WIFI still works fine.

I assume this is something to do with STP but I can’t change that setting in Googile or the switches.  Is there anything else I can try?

 

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    jnakAuthor
    Prominent Collaborator I
    January 29, 2022

    It is a Boost. There is no option available to update it. It shows up in the app and say “incompatible”. 
     

     

    jnakAuthor
    Prominent Collaborator I
    January 29, 2022

    Ok, so I got the boost updated. I checked the system update screen which I haven’t looked at in ages and that did it.  

      jnakAuthor
      Prominent Collaborator I
      January 31, 2022

      I now have the Boost running, and since the Boost is in the furnace room - not a great location for wifi devices - I tried wiring the Connect into the Boost rather than the switch.  So far everything seems to be working. I now see that all my Sonos devices say “Wired connection”  in my Google wifi app, regardless of if they are actually wired or not. I don’t think it said that before. 

      I’m not sure why the Connect killed our network when wired to the switch and but works fine wired to the Boost, but I’ll take it.  


       

        jnakAuthor
        Prominent Collaborator I
        February 7, 2022

        So my success was short-lived.  After a day or two of having the Connect wired to the Boost, the network went down again.  So I tried running just the Boost wired, and after a few days, the network went down again.  

        I will try running all Sonos products on wifi for a while and see if the network drops again to make sure it is the Sonos causing it and not something else

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