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Prominent Collaborator I
January 26, 2022

Sonos kills wired network

  • January 26, 2022
  • 24 replies
  • 783 views

My current set up is ISP modem (in bridge mode) to Google Wifi, to network switches.  I have ethernet throughout the house so I have a number of devices wired to the network.  This includes one Sonos Connect.  

The Connect seems to kill only the wired network.  I’ve done plenty of rebooting, unplugging, replugging, etc. If I leave the Connect off the wired network, everything seems fine.  If I plug it back in, anything with a wired connection eventually either loses network connection or fails over to WIFI.  WIFI still works fine.

I assume this is something to do with STP but I can’t change that setting in Googile or the switches.  Is there anything else I can try?

 

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    24 replies

    Ken_Griffiths
    January 27, 2022

    Yes, wifi is off on the ISP router.  It acts as a modem only.

    I would just wire the Boost, as planned, to the main Nest Hub. Try SonosNet on a different channel in the Sonos App network settings and providing you have no portable Sonos devices (Move/Roam) also ensure that you do not have any WiFi credentials are stored in the Sonos ‘Settings/System/Network/Managed Networks’.

    If you do have Sonos portable products, then I suggest putting those on the 5Ghz Band only (that’s if the Google Nest WiFi allows different SSID names for the 2.4Ghz/5Ghz bands).

    Reserving the Sonos IP addresses in the Nest Routers DHCP reservation table is also worth considering.

    ratty
    January 27, 2022

    To clarify the topology, is the Connect wired thusly? 

    modem → Google primary node → switch → Connect

     

    If so, what happens when you temporarily wire it like this:

    modem → Google primary node → Connect → switch

    (This is only for test purposes. The Connect’s ports are 10/100 only.)

     

    And there really are no other Sonos wired devices?

    jnakAuthor
    Prominent Collaborator I
    January 29, 2022

    So it turns out my Boost is old and S1 only.  I will try reserving sonos IPs in the Google wifi. 
     

    @ratty yes, that is correct in the topology. I have not tried wiring the Connect before the switch because the switch is in my utility room and the connect is not.  
     

    I might just leave the Sonos running on wifi. Everything is working fine this way. I just figured  using Sonosnet would be better for my overall network but maybe that’s just not the case here. 

     

    I appreciate all the comments!

    controlav
    Lead Maestro
    January 29, 2022

    So it turns out my Boost is old and S1 only.  I will try reserving sonos IPs in the Google wifi. 

    Boost can run on both S1 and S2. Do you actually have a Bridge, which is S1 only?

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    jnakAuthor
    Prominent Collaborator I
    January 29, 2022

    No, it is a Boost. When I plugged it in, it said it was incompatible 

    Airgetlam
    January 29, 2022

    As @controlav states, if it is indeed a BOOST, it can be updated to S2. The older BRIDGE, which looks somewhat similar, can not be updated, and will only run S1.

    Bruce
    Ken_Griffiths
    January 29, 2022

    Maybe the Boost needs updating… Anyhow, here is something that should assist to clarify the type of device:

     

    ratty
    January 29, 2022

    Or just look in Settings/System/About. A Boost says … “Boost”

    Ken_Griffiths
    January 29, 2022

    Or just look in Settings/System/About. A Boost says … “Boost”

    I thought it was incompatible and didn’t get setup?

    ratty
    January 29, 2022

    Or just look in Settings/System/About. A Boost says … “Boost”

    I thought it was incompatible and didn’t get setup?

    Oh, right. In that case just read the writing on the underside?