Prominent Collaborator I

Sonos kills wired network

Forum|Forum|4 years ago
January 26, 2022
24 replies
783 views

My current set up is ISP modem (in bridge mode) to Google Wifi, to network switches. I have ethernet throughout the house so I have a number of devices wired to the network. This includes one Sonos Connect.

The Connect seems to kill only the wired network. I’ve done plenty of rebooting, unplugging, replugging, etc. If I leave the Connect off the wired network, everything seems fine. If I plug it back in, anything with a wired connection eventually either loses network connection or fails over to WIFI. WIFI still works fine.

I assume this is something to do with STP but I can’t change that setting in Googile or the switches. Is there anything else I can try?

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Ken_Griffiths

Perhaps see if the suggestions mentioned in the below linked thread may help to solve your issue:

https://en.community.sonos.com/troubleshooting-228999/troubleshooting-sonos-on-wifi-6856334?postid=16520976#post16520976

AjTrek1

Wire your Connect to the main Google Wi-Fi node that connects to your ISP modem. That will properly create the SonosNet. If the Connect can be wired due to location then purchase a Sonos Boost. You will also need to unplug all Sonos before setting things up. Start setup with the Sonos product connected to your main Wi-Fi node.

Together Everyone Achieves More = T.E.A.M.

J

jnakAuthor

Prominent Collaborator I

@Ken_Griffiths thanks for the link. Unfortunately there wasn’t anything in there that helped.

@AjTrek1 The Connect was wired to the main node but it went through a switch.

AjTrek1

@Ken_Griffiths thanks for the link. Unfortunately there wasn’t anything in there that helped.

@AjTrek1 The Connect was wired to the main node but it went through a switch.

I assume you only have one available port which is why you used a switch. If that is the case the switch needs to be unmanaged; unless you know how to properly configure a managed switch.

Together Everyone Achieves More = T.E.A.M.

J

John B

You say the router is in bridge mode. You might try putting it back into router mode, but turn off WiFi. The only thing that should be wired to the ISP router is the primary Google device. As others have said, the Connect needs to be wired to the primary Google device, or to an unmanaged switch connected to the Google device.

(I wouldn’t say I was optimistic about my suggestion but it should be fairly easy and quick to try.)

ratty

Is the Connect the only wired Sonos device?

J

jnakAuthor

Prominent Collaborator I

Thanks for all the comments.

yes, the Google wifi only has one additional ethernet port. I am using an unmanaged switch.

The Google wifi is the only thing connected to the ISP modem.

The Connect is the only Sonos device that is wired. I do have a Boost from my old house and I will see if that will work. I was just trying to keep devices to a minimum.

J

John B

Is wifi still on on the router? That needs to be off and that does not follow from being in bridge mode.

ratty

Is wifi still on on the router? That needs to be off and that does not follow from being in bridge mode.

It does actually. In bridge mode the modem can’t support any local clients. No NAT, no DHCP. There’s only a direct WAN connection.

J

jnakAuthor

Prominent Collaborator I

Yes, wifi is off on the ISP router. It acts as a modem only.