Trending Lyricist I

Sonos just....stopped working

Forum|Forum|4 years ago
December 7, 2021
23 replies
448 views

So I tell Sonos Alexa to play a SiriusXM channel for me today and am suddenly told that she can’t do that and to check my account for instructions on how to link my account with Sirius.

This had been working fine for a few months!

Bonus: My Sonos phone app doesn’t work anymore either. When I go to SETTINGS, the “Account”, “System”, and “Services & Voice” menu options are greyed-out and unclickable.

So I can’t actually do ANYTHING with this buggy speaker.

This is beyond ridiculous. I now own a $250 paperweight.

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UKMedia

Please boot your router and then power down the Sonos device for 1-2 mins then power back on. Please let us know how you get on.

Remember: Sometimes Red Wine helps :)

M

MVM1969Author

Trending Lyricist I

How I get on what? I just use the ON button for Sonos. Have wireless router, blah blah blah that isn’t the problem, as all other devices are working fine.

UKMedia

Sorry, I thought you came on to the forum for help! My mistake…

Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

Remember: Sometimes Red Wine helps :)

M

MVM1969Author

Trending Lyricist I

I did but what you said didn’t work. Router rebooted. Sonos back on. still...suddenly...just not working

M

MVM1969Author

Trending Lyricist I

Sonos keeps telling me to go to my Alexa app and that she’s allegedly sent instructions to said app for linking. But she LIES!