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Avid Contributor I
Jun 7, 2021 11:28 AM UTC
Answered

Sonos CR200 Controller not seeing my system

After restarting my Wi-Fi, my 2 Sonos controllers aren't working and don't seem to see the rest of the system (speakers).  Its all WiFi etc.  I've tried a factory restart on one but that hasn't worked.   Ive taken my Sonos Connect out of the system but that shouldn't matter?

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ratty
rattyAnswer
Jun 7, 2021 11:42 AM UTC

Its all WiFi etc.  

If you mean the system’s in WiFi (“wireless”) mode there’s your problem. CR200 requires SonosNet.

4 replies

buzz
Grand Maestro
Jun 7, 2021 11:40 AM UTC

Don’t factory reset or update anything.

What else is in your system? Can you wire one or more players to the network?

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ratty
rattyAnswer
Jun 7, 2021 11:42 AM UTC

Its all WiFi etc.  

If you mean the system’s in WiFi (“wireless”) mode there’s your problem. CR200 requires SonosNet.

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DjwakesAuthor
Avid Contributor I
Jun 7, 2021 2:36 PM UTC

Thanks for the comments.  I reconnected my Connect to the router and all good.   Shame the Bridge wouldn't work instead. 

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ratty
Jun 7, 2021 2:38 PM UTC

The Bridge power supply could well have failed. They have a tendency to do so as they age. 

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