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Contributor I
Mar 27, 2023 11:34 AM UTC
Answered

Sonos Connect (Gen 2) fail to update with error 30

I have Three Sonos connect (Gene 2) two have updated successful the remaining one fail to update hence completely fail to connect .

When I upgrade it start greet but on finishing setup i get error 30. I have tried all recommendation like changing the Ethernet cable reboot router even put on the location where the working one is but to avail.

 

Any one to advice best way to overcome this.

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Airgetlam
AirgetlamAnswer
Mar 27, 2023 3:31 PM UTC

I’d recommend that you call Sonos Support directly to discuss it.

Bruce

3 replies

Airgetlam
AirgetlamAnswer
Mar 27, 2023 3:31 PM UTC

I’d recommend that you call Sonos Support directly to discuss it.

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Bruce
Lyricist I
Mar 28, 2023 8:41 PM UTC

   

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Airgetlam
Mar 28, 2023 8:47 PM UTC

This is not the beta community, I fear. You’re in the wrong area. 

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Bruce