Sonos App controls no longer appear on your lock screen

This sucks big time!
I have numerous Sonos units around the household - but no AirPlay 2 capable devices.
I have Apple TV 4K which I use for AirPlay and an Airport Extreme which I use for AirPlay of sound to my Sonos environment.

But now I no longer can have Sonos control from lockscreen from any of my iDevices!
This is NOT acceptable!

Hi, I have spent the last hour or so on this. I had to disable airplay on my 2 Sky Q devices and I then got the controls back. The Sonos message on this was not clear and I spent the first hour looking for a setting on my phone. So anything you can airplay to has to have airplay disabled on that device.

I don't have Airplay 2 and was planning on upgrading my Sonos network with an AP2-capable device first chance I got. I understand this is Apple's problem ultimately and not Sonos...but Sonos was aware enough of the problem to give me a pop-up once I had upgraded, but not thoughtful enough to say, "Hey, if you don't have Airplay 2, you might want to be aware that this is happening..." ahead of time. If they sent out a warning, I didn't see it. It looks like others didn't see it either. So Sonos basically saying, "Well, just kill all your Airplay and it will work again..." that is silly.

Very disappointed. Plans to upgrade the network are on hold until I see how Sonos fixes this. And yes...it is theirs to fix because they allowed the problem to happen to their customers when they knew it was going to be a problem. If I had known I was going to reduce my functionality, I would have waited.

So...question: Sonos has no lock screen controls. But Spotify still has lock screen controls. If I use Spotify to stream Spotify to Sonos, I have lock screen controls. If I use Sonos to stream Spotify to Sonos, I have no lock screen controls.

Why is there a difference between Spotify and Sonos now? Note: I'm pretty sure there's a reasonable explanation I just have no clue what it is.

I only have an Apple TV which was configured to run AirPlay. I turned this off, updated the latest iOS software on my iPhone and boom, volume controls on lock screen is back. Phew.

Booo! Sonos I hope you are reading this. I am so angry!!! I switched my whole house over Sonos because airplay was crap. I have no Airplay2 devices and did not intent to get any. Now you take away the feature that makes Sonos usable - the lock controls! What were you thinking?! I'm not going to stop using my apple TV airplay because I still use that to stream video. Guess I should just go buy the apple speakers? I think apple just tricked you.... maybe beat you! Fix it! Just fix it! Please post how to downgrade back to previous version or something, I want my lock screen controls back. Mad as hell!

Version 9.1 needs the option to disable Airplay support within the Sonos controller. Like many others, I do not have any Sonos Airplay 2 compatible devices, and the lock screen controls are a huge part of the user experience.

Turning Airplay off on Apple devices is not the solution.

I just don't get it... I switched to Sonos a few years ago because Airplay was so terrible. It was totally unreliable, would skip and drop music all the time. Sonos was rock solid and I have been happy with it until now. Taking away key features like the lock screen makes no sense..... I had pretty much ignored the Airplay 2 and apple home pod altogether until now. I've gone and read up on airplay2. So if I want to continue to enjoy sonos i need to buy newer speakers that are airplay2 compatible? I'm frustrated because I've spent so much already on sonos speakers. Not about to spend any more after this. Why would I not just buy the apple speakers? Until now I really had never even considered that but am actually seriously considering switching back over. Makes no sense to me why sonos would take features away in order for me to be able to use the crummy apple airplay that I was glad to get away from.

I worked it out !
I simply unplugged the apple TV box that I never use anyway.
Then went to sonos app
More tab - settings - advanced settings
Then “Reset Controller”
The Lock screen now works again.

Hope this helps out others.

I didn't have to reset the controller! just closed the app and re opened.

thanks Adam!

I am sure Sonos will send out an update allowing us to disable the Airplay 2 Capabilities so that we can leave our old Apple TV plugged in.