Sonos App controls no longer appear on your lock screen

Spotify is a music service, not a home audio system. Not a parallel situation.

Understandable that you aren't a fan of airplay, but a ton of people do care. And has been explained several times, if you don't want to use airplay, turn it off and your lock screen controls for Sonos return.

Spotify is comparable as it’s app supports AirPlay, Spotify Connect, as well as Sonos, all with lock screen controls. The point is it can be done in iOS, as demonstrated by their app. I’m not comparing the service, just how they’ve implemented their app within iOS.

Also, as noted, many devices don’t support turning off AirPlay, like Yamaha receivers. So that is not an option. If you’re network savvy, and have the right equipment, you can put AirPlay devices like this on a separate subnet and block AirPlay from the subnet where Sonos is. This is what I’ve done. It works, but it’s a crappy solution.

Sonos is garbage. Not only is the lock screen disabled, but I can’t even play music from my phone’s iTunes library without it skipping to the next track every couple minutes. Used to only be an issue with podcasts but now it’s gotten so bad that I can’t even play a three minute song all the way through without interruption. What a rip off.

Not only is the lock screen disabled, but I can’t even play music from my phone’s iTunes library without it skipping to the next track every couple minutes.

Same here: exactly this problem since last update. Plays spotify OK but it will no longer play from iTunes library (.m4a files) held on a Windows PC. This has mean I can no longer use my large music collection, all of which is held on iTunes. That was the sole reason I bought Sonos in the first place. It's a complete disaster, yet despite many other people reporting this problem in other posts I have yet to see Sonos acknowledge that there is even a problem. It used to work (I have been using it without a single hitch for years) but now it doesn't.

SONOS, are you there?? Please acknowledge the issue and let everybody know when it will be fixed.

Note: I use Sonos net (Ethernet connection) -- there are definitely no network congestion issues so please Sonos do not even suggest that that might be the cause.

So something weird happened yesterday. I was actually able to control everything that was being played on my Sonos Beam right from my iPhone's lock screen. And this while there was an Apple TV running on the same network with Airplay enabled.

For content that was being played on Apple TV I was only able to control volume from the lock screen. Playing music, I had access to all controls.

I figured it was a software update that fixed this, but when I woke up this morning it was gone. And now I want it back. Does anyone know how this could have happened? Is it a bug? Reproducible?

agree the update has caused a lot of problems and doesn't seem to have improved anything Shame On Sonos

So something weird happened yesterday. I was actually able to control everything that was being played on my Sonos Beam right from my iPhone's lock screen. And this while there was an Apple TV running on the same network with Airplay enabled.

For content that was being played on Apple TV I was only able to control volume from the lock screen. Playing music, I had access to all controls.

I figured it was a software update that fixed this, but when I woke up this morning it was gone. And now I want it back. Does anyone know how this could have happened? Is it a bug? Reproducible?

You can control an Airplay 2 source (i.e. the Apple TV) from the lock screen. What you cannot do is control the Sonos app from the lock screen.

So something weird happened yesterday. I was actually able to control everything that was being played on my Sonos Beam right from my iPhone's lock screen. And this while there was an Apple TV running on the same network with Airplay enabled.

For content that was being played on Apple TV I was only able to control volume from the lock screen. Playing music, I had access to all controls.

I figured it was a software update that fixed this, but when I woke up this morning it was gone. And now I want it back. Does anyone know how this could have happened? Is it a bug? Reproducible?

You can control an Airplay 2 source (i.e. the Apple TV) from the lock screen. What you cannot do is control the Sonos app from the lock screen.

That's the weird thing - yesterday I did control the Sonos app from the lock screen.

So, I went ahead and turned off AirPlay on all 3 of our Apple TV units (we rarely use it anyway, and then only on one of them). Lock screen and Apple Watch control immediately returned. I did not have to may any chances on my Mac, our two MacBooks or any of our iPhones or iPads. While not ideal, this works for now. Glad to have this functionality back.

Shame on you Sonos! :@
You should have anticipated on the fact that a whole lot of Sonos users would be upset with this change. Acknowledge you made a huge mistake and come up with a switch (default: Airplay 2 support OFF - so lock controls work). You better respond fast with the promise to fix this within the next few weeks.