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Contributor I
Oct 14, 2021 4:32 AM UTC
Answered

SOLID RED light on my 2 Sonos CONNECT

SOLID RED light on my 2 Sonos CONNECT started at about the same time this month (OCT 2021), running on S2... anyone know what is this?

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Lead Maestro
Oct 14, 2021 5:33 AM UTC

You should contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

3 replies

Airgetlam
Oct 14, 2021 5:11 AM UTC

You may be able to see more information on the LED states FAQ.

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Bruce
Lead Maestro
Oct 14, 2021 5:33 AM UTC

You should contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US

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"Receive with simplicity everything that happens to you." - Rashi
Local Superstar
Oct 14, 2021 9:12 AM UTC

My Connect 2 started rebooting about 2-3 weeks ago.  Diagnostic claimed hardware fault.  I'm not totally convinced as there was an update earlier this month.  Could just be coincidence. 

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