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Contributor I
Jun 23, 2021 11:02 AM UTC
Answered

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When I try to enable automatic update on the app (iPhone), I receive the error message: 

“The email and password you entered did not match our records. Please try again.” I have tried to reset my password - same issue. 

Any suggestions? 

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Lead Maestro
Jun 23, 2021 12:31 PM UTC

Try resetting the app under App Preferences and rebooting your phone and try logging in again.

"Receive with simplicity everything that happens to you." - Rashi

1 reply

Lead Maestro
Jun 23, 2021 12:31 PM UTC

Try resetting the app under App Preferences and rebooting your phone and try logging in again.

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"Receive with simplicity everything that happens to you." - Rashi