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Bob Baker_1
January 9, 2023
Answered

S2 system unstable when Play1 and Connect:AMP are added

  • January 9, 2023
  • 3 replies
  • 105 views

I upgraded to S2. I have a new ARC and a Move that play fine. But the system becomes unstable when I power up my Play1 and Connect:Amp.

 

How to solve this problem?

Likely causes to check out?

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Best answer by Bob Baker_1

resolved…..

  • changed band that wifi was using.
  • changed phone from 5 Ghz to 2.4 Ghz.

3 replies

melvimbe
melvimbe
January 9, 2023

Can you clarify what you mean by ‘unstable’?  Do you see all your speakers in the Sonos app? Is the Arc, Play:1, or Connect: amp wired to the router?

Danny
Bob Baker_1Author
January 10, 2023

I see all speakers in the Sonos app.

None are wired to the router.  (I thought with “wifi connection” one unit didn’t have to be wired into the router.

Unstable means:  the music stops playing during songs.  Random times: at 25 seconds, at 40 seconds, sometimes it gets a minute into the song.

 

Bob Baker_1AuthorAnswer
January 10, 2023

resolved…..

  • changed band that wifi was using.
  • changed phone from 5 Ghz to 2.4 Ghz.
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