Playing different Spotify content in different rooms no longer working

My Spotify has also gone crazy since introducing the Roam(s) to my house.

In my case the now playing display on the app no longer updates when the songs change,  and the play timeline sits at 00:00.i can't fast forward or rewind. Although I can skip tracks, the now playing screen doesn't update.

I can no longer play 2 songs on Spotify at once. 

A song I listened to a week ago is still stuck on my now playing screen and I can't clear it by deselecting all the rooms. 

The account for Sonos is another Adult-Member of the Spotify Premium Family Account, which was created for and only used on Sonos. If I add my Spotify-Account it is working, but that’s not what we want. If both kids are listening to music, I can’t. Does Spotify want me to register one account per Sonos-Device?! Well, I don’t think I’ll create another family-account to use Sonos as before. ;)

@kingofcomedy . How you use Spotify on Sonos is your business. You are the first user I have come across who uses one of the Spotify Family accounts specifically for Sonos.

I was just suggesting that you might like to use Spotify Family on Sonos like most other families seem to do. Each family member has an account within the Family subscription and adds that to the Sonos system. So everybody has their own playlists, favourites etc, and those are the same whether Spotify is being used on Sonos or on a mobile device.

But if that doesn't appeal, no problem.

(I realise that this does not address the issue raised iin this thread, which I imagine is still being investigated.)

I did the same when I we had an alexa because alexa would always use *my* spotify account when my wife asked her to play music - which then caused that spotify stopped playing on my phone while I was running outdoors……

A dedicated “sonos” user for spotify fixed that problem.

Now my wife and kids use their own spotify accounts in the SONOS app, but frequently one of use still plays different playlists in different rooms at the same time (home-office plays different playlist than kitchen, bathroom plays a different playlist too - throughout the entire day).
Which worked fine for many years.

@ChrisHolzer - that’s a fair point about Alexa, which does place additional restrictions.

That apart, a Family account does  allow each family member to play from their Spotify account on Sonos in different rooms at the same time.

However, as far as multiple Spotify streams from a single account is concerned, it does seem that something has changed recently for some but not all Spotify users on Sonos, and it doesn’t sound like it was intentional.   We await developments.

@Sonos are you in touch with Spotify to solve this ? It’s quite crazy that this issue seems normal to erverybody while it were working for years….

UPDATE: Chatted with Sonos Tech Support and they said they will have the engineers look into it, but they seemed to insist that I needed to use multiple Spotify logins, which was a bit “frustrating”.  

INTERESTING FINDING: @James L. I’m having the same problem, but using my iPhone I did just figure out that I can use the Sonos App to play a Spotify stream on one speaker and then go into the Spotify App and play a different stream / song by connecting through the Spotify App to another Sonos speaker. It’s only a partial workaround and only because it’s probably identifying two different users in that scenario.

@John B I too have created a dedicated “home” family member user on my Spotify Premium Family Account that I have used for at least 5 years. This way the Sonos speakers in my house are always using that dedicated “home” username and if anyone else in the family wants to use Spotify through their app when they are away from the house, they can do that… in fact I had no idea there was any other way that you can have a setup like this WITHOUT doing that, so I’m in the same boat as @kingofcomedy and others here.

I have multiple iPads in the house for general use and Alexa, so all these devices use the same “home” family member account. I think it’s actually an elegant solution for the setup with the exception of our personal Spotify favorites not showing up. But if I need that, I just launch Spotify on my iPhone which is linked to MY account and playlists, which I then connect to whatever Sonos speakers I want.              

@sdaless . OK I admit I was mistaken in thinking a dedicated Spotify ‘family member’ for Sonos was unusual. But in some cases this appears to have been adopted because users don’t realise that every family member can add their Spotify login to a single Sonos system.  The Spotify account to which a controller defaults can be chosen independently for each controller, although each controller can play from any of the Spotify accounts.

If everyone just uses their own account and not yours, you have no problems using your account when away.

I guess it’s good that these different ‘models’ are available to fit different users’ requirements.

The problem has been fixed. For us it works again as before. Thank you very much!

Glad to hear it @ullefutz, too early to say if this is working for all who were affected, but certainly a good sign!