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Dahl
Trending Lyricist I
Aug 22, 2019 6:01 PM UTC
Answered

Playbar power supply diagram needed

hey !

Playbar PSU dead, anyone who has a Diagram? My technician friend says he need in order to figure out what component needs to be replaced.
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AjTrek1
AjTrek1Answer
Aug 22, 2019 7:13 PM UTC
Hey Dahl

Even if you are able to get a diagram of the Playbar electrical schematics you might consider calling Sonos to see what options they may offer. They may offer a replacement speaker for a nominal price.
Together Everyone Achieves More = T.E.A.M.

31 replies

Trending Lyricist I
Jun 15, 2021 9:19 AM UTC

I totally agree. When something stops working, it’s no longer acceptable to slide the entire thing into landfill.

My Soundbar just stopped working suddenly after about 5 years. The light still comes on, but it isn’t recognized by the system anymore. I wrote to Sonos support and their answer was to buy another one. Totally unacceptable in my mind.

The same happened to me, a friend repaired in no time, he advised “ it takes longer to take apart than to repair”

Sonos policy appears to me as “sell and hope to sell again when players stop working” very poor customer service and, like me, puts off customers from buying Sonos again.

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