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Dahl
Trending Lyricist I
Aug 22, 2019 6:01 PM UTC
Answered

Playbar power supply diagram needed

hey !

Playbar PSU dead, anyone who has a Diagram? My technician friend says he need in order to figure out what component needs to be replaced.
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AjTrek1
AjTrek1Answer
Aug 22, 2019 7:13 PM UTC
Hey Dahl

Even if you are able to get a diagram of the Playbar electrical schematics you might consider calling Sonos to see what options they may offer. They may offer a replacement speaker for a nominal price.
Together Everyone Achieves More = T.E.A.M.

31 replies

Trending Lyricist I
Jun 3, 2021 7:20 PM UTC

Haha yeah 550eur for an replacement.... the part that needs to be replace has a cost of 1eur.

sonos customer service is a joke.

next time Bose, bought sonos for 4k and this is the service they’re offering.

The same problem, Sonos offer a discounted purchase not a solution. 

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Dahl
DahlAuthor
Trending Lyricist I
Jun 3, 2021 7:22 PM UTC

Haha yeah 550eur for an replacement.... the part that needs to be replace has a cost of 1eur.

sonos customer service is a joke.

next time Bose, bought sonos for 4k and this is the service they’re offering.

The same problem, Sonos offer a discounted purchase not a solution. 

Funny, they told me they never heard of this problem before 😂🤦🏼‍♂️

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Music is for ever
Trending Lyricist I
Jun 3, 2021 7:23 PM UTC

Hi Dahl,

 

I am exactly in the same situation, my playbar doesnt work anymore, after 4 years; SONOS is asking 559 € to change it, I would like to make the PSU change but I live in Paris, do you know somewhere I could find somebody doing that for me ?

many thanks in advance for your help

eric

Funny that this seems to happen a lot since they told me it never happens. I think any local technical person with soldered skills can fix it easy. 

Please advise as to the solution you found, Sonos only help is buy another one!!!

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Trending Lyricist I
Jun 3, 2021 7:24 PM UTC

Please advise as to the solution you found, Sonos only help is buy another one!!! This I will not do, I would rather buy another system and sell my9 other players.

 

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Dahl
DahlAuthor
Trending Lyricist I
Jun 3, 2021 7:29 PM UTC

I had a local technician replace parts for 10eur.

took him two hours to repair. 

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Music is for ever
Trending Lyricist I
Jun 3, 2021 8:29 PM UTC

Thank you, do you know what parts were replaced please?

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Dahl
DahlAuthor
Trending Lyricist I
Jun 4, 2021 3:42 AM UTC

 

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Music is for ever
Dahl
DahlAuthor
Trending Lyricist I
Jun 4, 2021 3:43 AM UTC

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Music is for ever
Trending Lyricist I
Jun 4, 2021 7:01 PM UTC

I had a local technician replace parts for 10eur.

took him two hours to repair. 

Thanks for your help, a tech savvy friend repaired (took longer to take apart than repair) all up and working. 

Really appreciate your guidance. 

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Lyricist I
Jun 15, 2021 8:58 AM UTC

Hi Dahl,

 

I’ve got a Playbar which is in the same position. I’ve tested the fuse and it has blown. But I think this little green disc like component is what caused it to blow. Can you help me identify what it is? It’s got “TH2” written next to it on the board. 
 

 

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