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Contributor I
Mar 9, 2025 12:51 PM UTC
Answered

PIN to reinstall Amp

I installed a new network for my Sonos system. All components are now on the new network, except for the Amp. In order to reinstall the A mp, Sonos asks for an 8 digit PIN from the AMP. My Amp doesn’t have an 8 digit PIN and Sonos support is worthless tp help. They keep telling me to enter the PIN, which I don’t have. Apparently when I bought my Amp it didn’t have a PIN, but now they do. What can I do? Without it, my external speakers don’t work any more.

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Grand Maestro
Mar 9, 2025 2:46 PM UTC

Look very closely on the bottom of the unit. Early units printed the PIN in a circular ring using dark gray type printed on black. You’ll need good lighting and eyesight.

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Grand Maestro
Mar 9, 2025 2:46 PM UTC

Look very closely on the bottom of the unit. Early units printed the PIN in a circular ring using dark gray type printed on black. You’ll need good lighting and eyesight.

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Contributor I
Mar 10, 2025 12:23 AM UTC

OMG you are a lifesaver! It is printed black on black. I never would have found it and Sonos support doesn’t know this. It’s reinstalled and working. Thank you SO much!

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