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Nothing works much…

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My Sonos only works sometimes. Is everyone feeling the same level of garbage tech? Support does not work…chatbot nothing.

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GuitarSuperstarAnswer

Lead Maestro

Can you wire one of your speakers to the Xfinity router and see if it makes a difference?

I will try, thank you. Could you explain why this might help long term connectivity stability? Curious. Appreciate your help

I think your instability problems are related to your Linksys mesh network. Wiring one speaker to your router creates SonosNet, a separate mesh network for your Sonos speakers. This will oftentimes improve network performance for all of your Sonos products.

After you connect one speaker to your router, it may take a few minutes for your other speakers to switch over to SonosNet. If you want to confirm that your speakers are in a “wired” setup, go to Settings > System > About My System and the bottom line of each device should read “WM: 0”. NOTE: Because the Move is a portable speaker, it will always say “WM: 1”.

Read more about a wired setup here:

https://support.sonos.com/s/article/3209?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

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PQBoulderAuthor

Trending Lyricist I

I am looking for replacement for my new Sonos system. Any ideas of tech that works?

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PQBoulderAuthor

Trending Lyricist I

I have multiple Move, One, One SL, and Connect. Going to leave them on the front lawn because nothing works anymore.

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Airgetlam

So, you’re not interested in assistance from the community that you’ve posted in?

Are you willing to post where you live? If it’s near, I’d be willing to drive over and take the gear from your lawn, as my system works well.

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Bruce

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PQBoulderAuthor

Trending Lyricist I

Tried more…still circular and creative and not useful at all.

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PQBoulderAuthor

Trending Lyricist I

Bruce, not helpful. Look at the endless trouble across the web.

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PQBoulderAuthor

Trending Lyricist I

Good to have trolls, Bruce. Thanks.

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PQBoulderAuthor

Trending Lyricist I

Would love assistance. I started with Sonos, but the chatbot sent me in circles. The system is updated - devices and Sonos products. The same sporadic connections at best. Volumes increasing/decreasing in delayed manner. Some iOS devices connecting, others not. Sorry for the frustration, but many of the sequences seem to be one-off and inconsistent.

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PQBoulderAuthor

Trending Lyricist I

And yes, Bruce, if this is the level of stability I should expect from Sonos systems, I would welcome input from the community on better products.

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PQBoulderAuthor

Trending Lyricist I

So, you’re not interested in assistance from the community that you’ve posted in?

Are you willing to post where you live? If it’s near, I’d be willing to drive over and take the gear from your lawn, as my system works well.

See below and please be helpful.