Answered
Nothing works much…
My Sonos only works sometimes. Is everyone feeling the same level of garbage tech? Support does not work…chatbot nothing.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Can you wire one of your speakers to the Xfinity router and see if it makes a difference?
I will try, thank you. Could you explain why this might help long term connectivity stability? Curious. Appreciate your help
I think your instability problems are related to your Linksys mesh network. Wiring one speaker to your router creates SonosNet, a separate mesh network for your Sonos speakers. This will oftentimes improve network performance for all of your Sonos products.
After you connect one speaker to your router, it may take a few minutes for your other speakers to switch over to SonosNet. If you want to confirm that your speakers are in a “wired” setup, go to Settings > System > About My System and the bottom line of each device should read “WM: 0”. NOTE: Because the Move is a portable speaker, it will always say “WM: 1”.
Read more about a wired setup here:
Show more replies
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.