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May 11, 2024
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New App and Sonos Port… Any issues?

  • May 11, 2024
  • 21 replies
  • 1313 views

Anyone experiencing issues with the new app and Sonos port?
 

i’m looking to buy one but concerned it may have connectivity issues like the boost.

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    Best answer by m-m-i

    I have a Port. I’m listening to my desktop Genelec 8010s through it as I type, works perfectly normally streaming from the new mobile app, the new web app, the desktop S2 app and via AirPlay.

    One caveat is there currently seems to be no way to configure line-out level, the setting is not available in the new apps currently and not configurable via the desktop app either. The only other feature I believe might be missing that is listed here is mono output. Line-in source level and delay are working fine.

    Mine is already set up so this is not an issue, but I’m not sure what the default is for line-out level. Maybe this is configurable when initially you add the device, I am not sure.

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    Schlumpf
    Schlumpf
    Virtuoso
    September 3, 2024

    @Schlumpf the wired analogue audio output from Port to the amplifier that has the wired speakers doesn’t work, Port is not able to stream audio to other speakers (Era 300, Arc) 

    I’ve tested connecting the record player directly to my amp and it works fine. If I plug it to the Port instead (record player → Port → amplifier) then no sound at all.

    What exactly does the red marked sentence mean? If you also are not able to send Ports line in signal to other rooms using autoplay destination or group option, there might be a different problem, because in general exactly that IS possible. If not so for you there could be an issue with the line in of Port. You could try to connect another source device to Ports line in to check this. 
    If the line in is ok and the signal can be send to another room, there could be something broken on the analogue output. To check this, using the digital out could help if your Amp does have coax digital in. 
    Testing a different cable from port to the amp probably is one of the first things you already tried?!
    And what about music streaming sources? Are you able to hear them via port on your amps speakers?

    If all of that doesn’t work, I suppose there could be a bigger hardware problem with AD and /or DA converting. Calling Sonos support team and sending a diagnostic hopefully will bring more clarity to this. 
    Ultima ratio you could try on your own is resetting port and set it up again. 

    Ralf
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