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Ann L
Contributor I
February 19, 2023
Answered

loss of connection

  • February 19, 2023
  • 1 reply
  • 68 views

Beam is offline for some reason.

bridge failed-replaced it &updated but cannot see boost or beam or play bar

reset network several times. No equipment moved. Reset Sonos 1app which then saw the bridge but can’t see anything else.

HELP please

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Best answer by Stanley_4

The Bridge should be discarded.

You can replace it with a Boost but that is really not a good option. It really looks like Sonos is about done selling the Boost devices.

Better to wire one primary Sonos device (not a sub or surround) and skip the whole Bridge/Boost thing.

Instead of buying a Boost, adding a One SL in a location that can be wired to Ethernet is not a bad plan if none of your current Sonos are easy to wire.

1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
February 20, 2023

The Bridge should be discarded.

You can replace it with a Boost but that is really not a good option. It really looks like Sonos is about done selling the Boost devices.

Better to wire one primary Sonos device (not a sub or surround) and skip the whole Bridge/Boost thing.

Instead of buying a Boost, adding a One SL in a location that can be wired to Ethernet is not a bad plan if none of your current Sonos are easy to wire.

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