Skip to main content
NALA1966
Contributor I
Dec 1, 2021 6:23 AM UTC
Answered

Itunes won't load on either S1or S2 app

Hi there, is it a known problem with the iTunes, that you can't add a service currently? I have deleted and reinstalled a few times, but it gets so far then just stops. Worked perfectly previously.

 

Cheers 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Airgetlam
    AirgetlamAnswer
    Dec 1, 2021 8:33 AM UTC

    ’iTunes/Apple Music’ works perfectly on an iOS device, however, as discussed in many threads, Apple has ‘broken’ the ability for Android devices to set up the account. 

    Fortunately, once the account has been connected, for instance by borrowing a friends device to set up the account, you can continue to use the Android device. It’s only the set up itself that fails on Android. 

    To date, Apple has neither admitted the issue, nor suggested when the issue will be fixed. 

    Bruce
    View in thread

    2 replies

    Airgetlam
    AirgetlamAnswer
    Dec 1, 2021 8:33 AM UTC

    ’iTunes/Apple Music’ works perfectly on an iOS device, however, as discussed in many threads, Apple has ‘broken’ the ability for Android devices to set up the account. 

    Fortunately, once the account has been connected, for instance by borrowing a friends device to set up the account, you can continue to use the Android device. It’s only the set up itself that fails on Android. 

    To date, Apple has neither admitted the issue, nor suggested when the issue will be fixed. 

    Translate
    Bruce
      NALA1966Author
      Contributor I
      Dec 2, 2021 10:25 PM UTC

      Excellent reply, thanks, didn't know it was such a big issue. Kind regards 

      Translate
        Terms & ConditionsAccessibility statement