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Contributor I
Jun 24, 2021 10:52 PM UTC
Answered

issues with bt wifi discs and sonos

Hi,

I have 3 by Wi-Fi discs and 8 Sonos SL.

 

they were working fine but know we experience intermittent cutting out of songs when playing Spotify. Our internet has no issues, it is just the Sonos system although some speakers always work with no interruptions.

 

I have tried resetting th system and it work for a few hours but then reverts back to this state of playing, then having no sound, then skipping to a new song on the playlist.

 

any thoughts?

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Ken_Griffiths
Jun 24, 2021 11:53 PM UTC

If practicable, perhaps see if wiring just one Sonos speaker to your main BT Router (not a satellite disc) fixes the issue for you.

2 replies

Ken_Griffiths
Jun 24, 2021 11:53 PM UTC

If practicable, perhaps see if wiring just one Sonos speaker to your main BT Router (not a satellite disc) fixes the issue for you.

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Pa66yukAuthor
Contributor I
Jun 28, 2021 7:49 PM UTC

Thanks for that. Definitely worked so far. All the system is running on a W1 network.

 

🤞

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