Components & Architectural

I have installed my sonance 6.1 system, and when I wire the subwoofer to all four wires- both right and left channel- the sub cuts out. It seems to work fine when I only attach one channel… at this point I have white and green connected and red and black are not. What would cause the sub to short out when all four wires are connected and why does it seem to work OK with only two? 

Hi, this is doing my head in, can't seem to get the Denon to push out sound to my new second hand Sonos Gen 1 stuff. I've got a Sonos connect, 2 x Play 5 (gen1) speakers. trying to hook up old Denon TT, CD, Tape and DVD deck through my denon amp to the new speakers. previously had passive speakers that worked fine. I can get turntable to play if I bypass everything and use 3.5mm jack from small pre amp and it sounds great, but I want it all to go through the AVR. Any help appreciated 

I use Sonos in a restaurant and we manage the music + volume through the app.Every day, at the same time, the volume turns down on its own. I turn it up, and 2 or 3 seconds later, it turns back down again. It seems to be capped at 15, won’t stay any higher. Later in the night (several hours later, once the restaurant is closed again), we can take it back up.We have 2 other locations where we use Sonos (2 separate bars), and no issue there, only the one in the restaurant.Any idea what is happening?

I am struggling with how I’m going to bring wiring through stucco wall (no attic or basement) for the amp to be inside my living room. Any ideas would be greatly appreciated 

I want to connect my Tone Factory Vinyle player to my Sonos system (1 Roam, 1 Beam and 1 One SL). What should I do? If I buy the Sonos Port would it work?

Music keeps cutting in and out.  Internet speed is fine at 250 mbps.  Any ideas?  App is really sluggish. 

After upgrading S2 App was asked to ‘re-authorise’ Apple Music.Continual spinning wheel and re-authorisation fails.Have tried from iPhone, iPad and MacBook.

I have multiple Sonos connect amps. All are Ethernet connected to my Eero routers. There are 4 Eero routers all on the same network and there are no wifi issues. Two of the amps do not show up on the app and often show up together but without the others. Right now on one iPhone I see 7 amps and on another iPhone I see 2. Sometime one or two others also go to a different network. The iPhones are on the same wifi network. Any suggestions how to get them all together? Update--i went on the Sonos web app and I see that I hace 4 systems.  i just want one system so that i can access all of my amps from a single phone.

I am adding a Amp gen 2 to my existing system it is an older amp that i am moving from another system. my system finds it okay and during the add process it says it needs a software update.  It has been updating for 24 hours and really hasn’t moved off of 80% for the last 8 hours?  any ideas?

HiI have a Sonos Amp which links to speakers. if I want to wirelessly connect a turntable to that, do I also need a Sonos Port - even if the turntable has Bluetooth?Thanks

I have a Sonos AMP with speakers hard wired to my Kitchen and to my Patio.  I would like to be able to run those areas as two separate zones.  Is this possible or do I need a second amp?

Can I connect Speakers on Bridge mode on Sonos Amp?? For example for a Subwoofer to get more power?

Since I connected my Sonos Connect:Amp with ethernet on my router, music stops playing 10s before the end of each song! It was working fine before on the Connect:Amp in wifi.At first I thougth it was the new S2 controller version (:(() but it is the same with the old S2 controller.Any ideas? thx!

Why did you guys update the app? It was working now it won’t let me add products! I try really hard to stick with Sonos for all my clients but about to switch to literally anything! I can’t stand how often this new app crashes! I’m trying to add a playbar but the app keeps crashing! I’ve factory defaulted my equipment over 10 times now!can you please fix this or bring back the old app till you do? 

I have a sonos amp connected to Sonance outdoor speakers.  The speakers have both stopped working (only the tweater is working on each speaker). This is the second time in two years that the sonance speakers stopped working.   1. I have reset the amp2. Checked wiring3. Had sonos customer service perform diagnostics over the phone (listening to speaker).  He said the amp is working properly, this is a speaker issue.4.  I talked to Sonance customer service.  He said that the speakers are definitely blown.  He said this is NOT a common problem they see (and they put tons of them in marine environments).  He said that he thinks this is a sonos amp problem and while sonos amps can over power these speakers, properly functioning ones should not.  So, below is a review of my system. The outside zone consists of one sonos amp powered through a surge protector, 30 feet of 16-4AWG, Oxygen free, CL3 and burial rated wire to each speaker with only the black and red leads connected. The speakers ar

I am a vinyl newbie, and my wife recently bought us a Pro-Ject X1 B and a Phono Box preamp.  We have these hooked into the Sonos Port.  Our Sonos system includes a Gen1 Play 1, Gen1 Play 5 and a Gen2 Sonos Beam.  We have the Port setup as our “Lounge” and the volume settings as follows: Bass 0, Treble +6, Balance 0, Loudness On, Volume Limit Off, Source Level 4 (tried everything up through 10). The sound from the turntable is super low and has heavy static.  I feel like I am missing something simple here.  The turntable does not have a built-in preamp so there is no Line Out/Phono Out switch.  Can someone help?  Also curious if Gen2 speakers and/or a sub would make a difference.  Much appreciated!  Thanks,Chris

Is it possible to listen to Apple Music with a set of Port and 2 One’s only?  

I heard it is possible but I just do not know how even with googling. Can someone please help me how I can connect a Sonos Port to Crown XTI 4002 Amplifier? The amplifier only has Speakon connections and XLR connections and connections for banana plugs.   

Hi, I have 5 Sonos components in my house. Four of them are first generation and the other one is second generation. I used to have all of them grouped in order to listen music in all my house. That worked perfectly for many years, but from two months ago, the components are ungrouping and, of course, that immediately stops music reproduction. Has someone here experienced something similar? Is there a solution?  

Does SONOS have in-ceiling speakers that connect wirelessly and can be paired?  Would be easier than trying to run cable from the ceiling location back to an amp over 40’ away.  This would need a local AC supply to keep it charged in the ceiling, but I can’t seem to find a product like this on the website.

I have a Sonus sound bar linked to the Arc on the TV.I have now got a Sonus Amp which needs adding to the system and the amp is going power the rear surround speakers.A few questions.What is the best way to wire the sound bar and the Amp? TV only has 1 x ArC connection? (I can get HDMI to both the sound bar and the Amp.)Once the above is confirmed is it a case of configuring the system on the Amp?Regards,Tony 

What is the best Trueplay-compatible passive in-wall speaker?

Hello: I’m trying to understand if connecting a pre-amp powered turntable to a port will enable me to play vinyl across my current system. Entertainment roomArc Amp (aux disabled) 2 pair Sonance in ceiling speakers connected to Amp as surrounds.  1st gen sub3 other RoomsSonos Play:1i had to disable my Amp’s aux port for surround to my ceiling speakers, and am curious if hooking a turntable up to a port and connecting that to my system will deliver sounds across this system and other rooms. sorry if this has been answered. 

Hello!  I need Sonos suggestions for the following requirements.Music for my living room that opens into a patio and pool.  So, i need to play music in my living room only sometimes, sometimes only outdoors in the patio and sometimes both.  There’s not TVs involved.So, ideally in the living room i need an amp and speakers. it’s a large space and i wouldn’t mind ceiling speaker solutions.  is a soundbar a good idea with a sub and satellite ceiling speakers?  is there a limit to how many speakers i can add?  For the patio i need weatherproof speakers for sure.  will the same amp be able to power all the speakers?Any suggestions would be appreciated.Thanks!

First off, I’m a professional sound engineer for live and recorded music, but I have ZERO experience with home stuff, so I apologize if I get terminology wrong.I inherited a lot of A/V stuff in this house when we bought it back in 2020. Most of it has been useless as I can’t login to it, but I did manage to get into the Sonos Connect upstairs which was connected to a Sonance DSP2-150 MkII power amp and that appears to drive the Sonarray 8.1 speakers out by the pool.I think 4 of the 8 speakers are Left, 4 are right, and the sub appears to be wired mono, though there are only LR outputs from the power amp, so it’s not clear exactly how the sub is connected - but I don’t think it’s super relevant to my issue.Half of the small speakers have always been out - actually just really, really quiet by comparison. Recently the power amp failed, so I grabbed an old studio power amp out of my closet and plugged it in…To my surprise, *regardless of input side* (I tried both) whichever output drives