Components & Architectural

Updating from S1 to S2 and updating and older port.  The circle of death been there for several hours.   Did a factory reset and here again.  No errors just never finishes.  Any ideas?

Ok this is what I have. Loft setup: beam, sub, 2 one SLLiving room: ARCDen: TT connected to external phono preamp connected to connect gen 2 how do I configure the TT to use Living Room and Loft together and individually.  Ive gotten it to work however when I go to use my Living Room or Loft the system isn’t connected to the TVs any more.  any insight is much appreciated.  

To play TV (Samsung OLED) through Sonos the Sonos system now requires the TV to be connected as a device. This means that the TVs volume control is now only via the Sonos App. We have >1 user of the TV & formerly the TV volume control was maintained via the TV remote that everyone n the family could use. This seems not to be possible now. So I have to forego using the player so others can access the TVs normal volume control. Any ideas please? 

Hi, I have searched for a specific answer but can’t seem to find it. I have a Sonos Connect Amp currently driving 2 third party speakers. I’d like to add an outdoor subwoofer, which seems to be passive. The solution I have seen is to add a separate amp for the sub. My question is, at what volume should the sub amp be set? I definitely like to vary the outdoor volume for the regular speakers depending on the situation (through the Sonos app), but don’t want to have to manually adjust the sub.  Is it possible to automate the sub volume adjustment?

I have one s1 amp set up and I just got another. I’d def it to my system. I can’t figure out how to access it 

I recently purchased a Sonos amp today, and while it sounds great and my Subwoofer turns on, I cannot adjust the levels via the app. If i turn the levels up or down, or even turn the sub off, nothing happens. The sub remains on playing very low.  Is there a workaround to this? I see others are having similar issues. I waited over an hour to speak to sonos customer service today and the woman who answers had no clue what I was talking about. She just said some features should be available in July, but after explaining to her what my issue was over and over she was not understanding, even told me that since I have  third party sub it wouldn't work. 

Ever since the new version of the Android app was released, I'm unable to pair my Sonos Port with other speakers. I've already tried the usual. Disconnect from power. Restart the router. Do it all over again, etc. It's always the same issue: "Unable to connect. Try again later". It's been 3 weeks now. Is that later enough?  Is Sonos going to launch a program to return bricked equipment for a refund now that it has unilaterally decided not to let us use them anymore? Please consider it.     

I hava a turntable with output and want to hook it to the port and then have the sound wireless go through ARC and ERA speakers. As I do this I do not want it to change my settings of use the ARC and the speakers for watching TV. Will this work?

Hi . I have various sonos products/speakers including a sonos connect amp which is connected to my ceiling speakers and my sky digital tv box so I can hear tv through the speakers.I am upgrading to sky Q from sky digital. I don't think the connect amp is compatible with sky Q as the amp only has an analogue output. Sky q works on optical output. Is there a way of connecting sky Q to my current connect amp? for example, if I plugged a Digital to Analog Audio converter in the Optical Out Socket on the Sky Q Box would this work? or will I need to invest in a new sonos amp? 

I have a Sonos amp hooked up to outdoor in-ceiling  speakers.  I want to add a Bluetooth speaker to the back of my yard.  Is there a way I can sync  Bluetooth speakers to the Sonos amp to extend music to the back of the yard?  If not, what do you recommend?

I want to use my Connect with my Topping DAC. Would I run the connect right off of the PC then to the Topping DAC then to my Preammp or My Topping DAC right off of the PC to the connect and then to the Preamp??I dont want one conflicting with the other If Im making any sense….Thanks

Hello, I am looking to recommendation  of what kind of wire to connect 8 inch in-celling speakers to sono amp.thanksAbdollah 

I am using an old Ready NAS Duo and am looking for suggestions on a newer NAS.  Current config is 2 2TB Western Digital hard drives.   The new update has made my DUO disappear from SONOS, not sure if age of the NAS has anything to do with it but would like to update the NAS either way

Hi everyone,is there some way how connect my Sonos system (Arc+Sub gen.3+pair of One SL) with Victrola The Empire 6-In-1 Bluetooth Turntable Music Centre?Many thanks for your help. 

Hi all!My system is simple, two Sonos:Play1, 1 sonos roam and 2 sonos connect amps wired (cable to router and cable for ceiling speaker).Only the ceiling speaker cuts out here and there for 5 - 10 seconds.  All the rest of the equipment works perfectly.Any idea why? How to trouble shoot!Thanks,Pat

Sonos Boost,if no white light in front,is it working ?

I have a Beam, Sub Mini and two Ikea Symfonisk speakers for my system.  My wife’s dad gave her a turntable and lots of decent vinyl.  We want to add the turntable to the Sonos system, but not sure of the best, cost-efficient way to achieve this.  The turntable is an older Sony with no preamp and only RCA out.  Should I get a preamp with a Port to connect to the system?  Is there a turntable that will connect to the system?

I am installing a Sonos system in a new house build. I have 2 pair (4 speakers) of the new Sonos 8” in-ceiling speakers in one room and 1 pair (2 speakers) of the Sonos 6” in-ceiling speakers in another room. I would like to connect all 6 Sonos in-ceiling speakers to the same Sonos AMP. I would like to put an impedance volume control in line with the 2, 6” speakers so I can control them separately while on the same zone. Two questions. Will this setup work? Will the Monoprice 300-Watt Rotary Impedance Matching Speaker Volume Control work for this application? Thank you 

I have the original sonos amp (white one) and just purchased the new black amp.  Can I use the power cord from the old amp or do I have to use the one that came with the new amp?

It’s absolutely crazy that Sonos would get rid of the play next or add to queue or add to end of queue feature. It is Ludacris. Do you know how many people use that function? Big mistake buckos. 

Hello, I have a setup in my home with 5 outdoor speakers connected to my Sonos amp all with wire through the walls and conduits (was done during the remodel stage). I connect it wirelessly via phones for music easily.i want to buy an outdoor projector which will be able to connect to the system, and I’m pretty lost on how I can do it.any recommendations?

I have a Pro-Ject Debut Carbon EVO turntable, ERA 300 speakers, a port Line-in, and a preamp which was part was suggested by your support team. Everything is connected to my Sonos App, but the the sound from the turntable is still incredibly low. Help!The Line-in volume is set to max, but still VERY low sound,

I see “Something went wrong” every time I use the new app now.  It is truly appalling!  How can anyone release such unfinished and untested trash.Playing a song, grouping speakers, adding a device, I’m expecting that unhelpful message every time I click now.So many bugs.

I am playing Spotify - casting from an iPad to the Port. The port is connect to my Onkyo via analog ¼ in cables.   I can’t control the volume from the receiver nor from the Sonos app .  It says if is controlled through Sonos.  So do I just accept whatever volume it decides to play ?    The useless  fixed, variable and pass-through settings on the Sonos app seem to have vanished.  I’m not quite sure what the “ expected” behavior is supposed go be - but this is an ongoing issue that only seems to be getting worse!    

I was at a customer's this morning with a problem with a sonos amp that no longer worked ....By analyzing the system, I see that it has "transformed" into sonos connectI renamed it "to verify"I reset the sonos ampI reinstalled it and named it "living room"In the sonos system there is always this "to verify" that hangs around like a ghost and it is impossible to find an option to delete it (or even delete any other speaker)And this seems to cause problems especially when this ghost is selected ..... or in party modeAnother failure of this f****** S2 update ???? Moderator Note: Modified in accordance with the Community Code of Conduct.