Components & Architectural

I’ve connected my mixer to the port I have selected the input in the appI’ve selected the speakersi can see “music” signalenough volume input, output no sound at soeakersany suggestions to check? 

Skipping while playing from Music Library has persisted for years & often angered me. For me the fix was finally simple: ethernet cable from desktop (hosting library) to Sonos device.HDD, SSD or USB attached to router with cable to Sonos would work as well.Hosting your library on a wirelessly connected device (e.g. laptop) is likely to be unstable.

Brand new Sonos AMP. Hardwired by ethernet.   System audio speakers and active hub. Speakers have been working flawlessly for 5-10y.  Playing either Spotify / Line In / Arc in, and amp shuts off after some minutes, red LED blinking.  The SUB-output continues to play, so it’s not a network/streaming issue. Trippled checed speaker wiring. Checked speakers with multimeter and they both read 4.1-4.2 Ohm. 

Hey.I have an old Sonos Connect:AMP which uses the old app and does not have Bluetooth.I am wondering if I can buy a Bluetooth adapter (looking at the Logitech Bluetooth Audio Adapter), connect it to the AMP and then connect my phone to the adapter to play music.Mostly doing this because the Sonos app does not support a music streaming app I use.Thanks for the help!

I’ve seen a few other posts on this, but nothing very definitive.I have a setup that includes two Amps; both are wired - one directly to my core switch, and one to a switch in my bedroom which is in turn connected to the core switch.  Both are using different cable types, and I’ve swapped them out to known working cables to help eliminate that (they tested fine and connected at 2.5GbE for other devices with no errors).  Right now, they are on my old switch but I’m moving from a MikroTik setup over to a Ubiquiti setup.  I don’t use STP on the MikroTik - but the Ubiquiti use STP to prevent loops in the logical topology (I know I can turn it off, I’d like to not do so).The “Disable WiFi” option is greyed out for both of the Amps.  I can see link lights on the back of each Amp (flickering as data comes in/out); the switches report a 100 full-duplex connection.  Oddly, I don’t see DHCP via the wired interface for them at all - it’s strange, it’s as if they are connected physically, but the

Background. I’ve got an older system — H80 and H100? Something like that? — connecting to my own speakers around my house, running on the S1 app. I then got some newer Sonos speakers which are in my tv room, running on the new Sonos app.S1 components have needed updates for about a year, but I couldn’t get the updates to work.  Error messages, and yes I tried all the Sonos suggestions. Didn’t help.  But… the system was working, I didn’t need new features, I figured as long as that continued I didn’t need to update them again.   This worked great.  Until early Jan this year, the S1 components all stopped working.  So I open the S1 app, and it’s telling me I can do everything on the S2 app… but i need to update my components.  Ugh.So first question — is this accurate? Will the older components now work on the newer Sonos app? I’m planning on taking my 3-component setup for the s1 items and cutting back to just 1 component.  I’m not using two of the components any more at all, I just need

I use my Sonos system most of the time when I go to bed at night. For the past couple of months I can’t just hit the Sonos app, select my source of music and listen. It appears that the tunes are playing because the white line that shows the music advancing is moving along but no sound. I hit the pause button and get a message saying that the pause function isn’t working now, try later. I can usually just try selecting a different station and get some tunes…sometimes. sometimes I have to select several different stations to finally get some music. The system is dropping components again. That used to happen on a regular basis but not at all since the app upgrade. At least until a couple of days ago. Not sure what’s going on.

I’m looking to use two era 100s in stereo config with my SVS subwoofer. Can I use my gen 2/S2 connect amp using the sub output to the SVS and then group with the era’s? Ultimately I need bluetooth to connect the sonos to my peloton.

I’ve got an Rotel A12 integrated amp, with CD Player and Vintage TT attached. The amp drives a pair of Wharfedale speakers in living room. Only streaming I do is Apple Music via a dedicated iphone that I connect direct to the A12 via USB or Bluetooth.Looking to connect from my amp’s pre+out to the Port that would wirelessly drive an Era speaker in another room (or on my deck), however I’d only feed audio to ONE room at a time, ie, if feeding to the Era, I’d have my Wharfedale speakers off on my A12.This would work…right?  Also…. I’m thinking of setting up a 2nd router, disconnected from internet ISP, so a local, closed WiFi network to handle WiFi network to stream audio from Port to Era…. Is this doable?

We lost power awhile ago and now our connect amp doesn’t work. We have reset it. The lights don’t light up on it. Think we need a new one?

Mise a jour sonos amp impossible. A priori trop vieux

One of my two bridges started flashing rapidly (white) and it was no longer visible on the app.I have tried everything (I think) including plugging direct into router and factory reset but nothing has produced the response that I am supposed to get.Although, sometimes I can get the light to stay solid even though still not “visible”Does this mean that the bridge itself kaput ? 

Hi everyone,I have the Sonos amp and 4 Sonos ceiling speakers in our kitchen. The same amp also runs the Sonos sound bar and 2 One SL speakers in the living room.Every so often when I play playlists through the amp from my Amazon Music the songs stop suddenly after the first 15/20 seconds and move on to another song. At first I thought it was a preview of each song that I needed to turn off in the settings but then I realized that isn't the case. Is extremely frustrating having spent so much money on what you would assume is a quality system for it to be intermittent and ultimately so frustrating I turn it off.Another issue I have is sometimes my two one SL speakers cut out so I lose surround sound half way through a film and then they suddenly start working again off why I opened the app to see what's wrong.Just for context everything is quite close to each other and I have really good full fibre internet speeds and a good WiFi service within the house. Can someone please give me some

In a house with 5 amps, one zone plays music on its own randomly.Why?

I want to use Sonos Amp for my hi-fi-speakers but need more power than the amp supplies. Is there any way I can put together two Sonos Amps for the same set of speakers and thus “doubling” or increasing the power? Thank you in advance. 

Samsung Frame TV connected to a Playbar and Sub in my living room.  Works fine if playing from the TV or other SONOS sources.  2 Speakers connected to a Connect AMP (with 2 speakers) and configured as surround sound for the room produce either no volume from the TV or it’s so low I can’t tell if they’re working because I hear the sound from the playbar and sub.  If I pull the Connect AMP out of that room and set it up as a separate room both speakers are loud and clear when playing any SONOS source other than TV.  Why would that be? How can I get these speakers to work as both surround sound and when playing music from a SONOS source.  

I have a setup with an Arc, Sub, and 3 Amps.  1 Amp for the in-ceiling speakers in the room with the Arc and Sub (for TV), another Amp for outdoor speakers, and a 3rd Amp for speakers in another room.  I want to add a Turntable and CD player (long story on why we can’t just use streaming).  If I connect the Turntable to one Amp, and the CD Player to another will I be able to select the line-in from either Amp and choose to play that input wherever I choose?  For example, if the CD player was connected to Line-In for the Amp powering the outdoor speakers, could I use that input and play it only in the 3rd room, while simultaneously playing a different input through the outdoor speakers?  Does that make any sense at all? 

Good Evening,  Can anyone please recommend the positioning for two stereo pairs (running on one amp) of 6 inch ceiling speakers in the room below. It is essentially a big L shape with a lounge and TV on the bottom right hand side of the drawing attached. Should I try my best to get one pair either side of the sofa? Then perhaps the other pair along the right hand side of the room, in a line? Or any better suggestions appreciated.Maybe I bite the bullet and have a separate amp for the living area which can be more ‘TV focused’ with a sound bar / sub etc. But, perhaps this is overkill.Ignore the utility / WC space, this won't have any speakers.  Thanks Chris. 

Hi,I have a turn table and CD player connected to my Marantz amplifier. This is then connected to the Sonos port from Recorded Out. I am playing music fine on my Play 5s, but I want to control the volume through the Amp rather than the Sonos app. I have tried changing line in in the port to Fixed, but nothing is working. Anyone got any advice please. Many thanks. 

I have a sonos amp and in ceiling speakers in my gym and am wanting to run the treadmill audio through the speakers.My treadmill has Bluetooth capabilities, so I purchased a Bluetooth receiver and connected it into the Sonos amp rca in line.The treadmill connects to the Bluetooth receiver, the Sonos app says the inline is connected in the amp settings, but I have no sound.Any thoughts?

Hello,  My Sonos Connect has worked perfectly for quite some time. This week it changed completely. It disconnects all the time. Nothing in the setup has changed. Several times I've resetted it and moved it to different places.Everytime it starts again (after resetting it to factory settings) for a couple of minutes, than it disappears from my network. Since I've got it for my turntable, I can't hook it up physically to my router.I've spoken to the helpdesk on several occasions (I can hardly understand them due to the accents on their speech) and messaged on several occasions. It's getting to be very frustrating. My file number here at sonos is ********. Moderator edit: Case number recorded and removed

It happened again. The new update in Jan, 2025 dropped the connect 2 from my devices and I cannot reconnect it. I can occasionally get it to connect, but then it drops and I get a ghost image saying it is “Not Connected.” I am certain that Sonos is pushing people to buy other newer devices because it is ALWAYS an update that knocks the Connect 2 device out of the group. A new device is EXPENSIVE so please Sonos, do the right thing and continue support of your older compatible devices.

I’ve been a sonos customer for years and been effected by the kamikaze effect of the software upgrades, and all though well intended, the platform has been destroyed. If anyone buys a sonos product they are nuts. It’s gone from the best to the worst in the market and i have a house full of this s*** now. It can’t even play music without the volume cutting out the user experience is atrocious. Please sort this s*** out, it’s your only job! Moderator Note: Modified in accordance with the Community Code of Conduct

Hii I am looking to connect a pair of Sonos ceiling speakers and a single stereo ceiling speaker to the Amp…can anyone help with this please?  

I’ve been a long time Sonos user, but only recently installed a whole home AMP driven system (rather than just plug in sonos speakers). I’ve heard a lot of the complaints about instability of the new Sonos App, but hadn’t experienced it much till now. Wondering if there is a solve, or diagnostics I can share with Sonos to help them stabilize the new app. I regularly group 4+ zones throughout the house and it regularly stops playing and when I go back in the app, the entire group is disconnected, each zone shows “no content”, and need to be regroup the speakers and select a content source. Am I experiencing what many have been complaining about? Either way, this is sad as hell. Previous generation of Sonos was stable and reliable. This is disappointing.Sonos team, reach out and lets work together to get this solved.