How to stop crackle/ static on sound bar

Forum|Forum|8 years ago
March 5, 2018
73 replies
75401 views

Can someone tell me how to stop the crackle/ static noise on my sound bar hooked up optically in front of LG C7P? Seems like a lot of people having this problem and theres no fix. diagnostic #8262397 .

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Best answer by Keith N

Hi there, pgiliber. Thanks for the details and information. I believe the issue affecting your system is one that we've been talking about in the Community. Our team have been collecting information and are currently waiting on a firmware update from LG and Sony to address the problem. While it is limited to LG OLED and Sony XBR TV's it is certainly something the team is aware of and actively tracking.

Thank you for your patience so far.

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Dan999

Lyricist I

I now have the same problem since updating firmware when I downloaded the S2 app.

Never had this issue before...

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MikeElmendorf

Avid Contributor I

Same issue here--I hear the static sound from the rear speakers. It may be from the Playbar, too, but we are closer to the rears and hear it more there. Only seems to happen with Apple TV streaming Netflix or whatever. Audio is running from the Apple TV 4K to TV (Sony XBR-65X950H) to Playbar via optical.

It is somewhat astounding so many people are reporting this problem yet Sonos appears to have nothing to say.

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MooseBoys

Contributor I

I'm having this issue now as well. Sony X950G playing Dolby Digital. Only fix is to restart the playbar.

It's also less “static” and more like some kind of corruption. High frequencies are “clicky” and low frequencies are either missing entirely or super loud.

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