Skip to main content
Nando010
Chromatic Producer I
January 10, 2022
Answered

How to program 2 remotes for volume on Beam using optical.

  • January 10, 2022
  • 27 replies
  • 1416 views

Is there a way to do this as I would like my virgin media remote and my magic remote to control the volume on my Beam using optical. When watching Netflix, Amazon prime etc I use my magic remote but I have to use the Virgin remote for volume as can’t get them both to work. I can get them to work using HDMI but I’m having handshake issues so I’ve gone the optical route. Surely there is a way round this.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by nik9669a

No optical out is for all the inputs to play through the Beam. That’s all working fine.

On which controller?

27 replies

nik9669aAnswer
Senior Virtuoso
January 11, 2022

No optical out is for all the inputs to play through the Beam. That’s all working fine.

On which controller?

Nando010
Nando010Author
Chromatic Producer I
January 11, 2022

On both. Which ever I set up on the Sonos app. But only one will work at a time and will not follow the other.

Airgetlam
January 11, 2022

If one is controlling the TV set, and the other is controlling the Virgin box, then one or the other won’t work. You have to have both remotes using the exact same IR codes. 

Make sure both the TiVo and the Virgin remote are both set up to control the TV set. Then teach the Sonos to recognize one of the two remotes. You can’t have one remote controlling one thing, and the other controlling the other. They both must be programmed to be controlling a single device, usually the TV set. Then they’ll both be using the same IR codes, and you can program the Sonos to recognize that set of IR codes. 

Bruce
Nando010
Nando010Author
Chromatic Producer I
January 12, 2022

If one is controlling the TV set, and the other is controlling the Virgin box, then one or the other won’t work. You have to have both remotes using the exact same IR codes. 

Make sure both the TiVo and the Virgin remote are both set up to control the TV set. Then teach the Sonos to recognize one of the two remotes. You can’t have one remote controlling one thing, and the other controlling the other. They both must be programmed to be controlling a single device, usually the TV set. Then they’ll both be using the same IR codes, and you can program the Sonos to recognize that set of IR codes. 

I have done this. I have set the tivo remote to operate the tv like this.

https://community.virginmedia.com/t5/Help/Programming-your-TiVo-remote-control/td-p/3166540

The first step. So now the remote is controlling the tv and now sending the same ir code. I then set up on the sonos app either one of the remotes and only one will work. Not sure what more i can do as i am doing everything correctly. I have been waiting a few years for this to be sorted and still the same as the last time i tried.

Airgetlam
January 12, 2022

You’ve switched the LG magic remote to use IR, rather than it’s normal system, correct? By default, it isn’t IR. It controls the TV by either RF or Bluetooth. I’ve never owned one, so I’m not sure. But Sonos has an FAQ on how to switch a magic remote over to IR somewhere around. 

Bruce
Nando010
Nando010Author
Chromatic Producer I
January 13, 2022

You’ve switched the LG magic remote to use IR, rather than it’s normal system, correct? By default, it isn’t IR. It controls the TV by either RF or Bluetooth. I’ve never owned one, so I’m not sure. But Sonos has an FAQ on how to switch a magic remote over to IR somewhere around. 

Thanks yes this is the problem. Both remotes are not using IR that's why I haven't been able to get it to work.

Nando010
Nando010Author
Chromatic Producer I
January 13, 2022

Not sure it can be done. I don't know anyone with same setup who's has got this to work on any forum.