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Nando010
Chromatic Producer I
January 10, 2022
Answered

How to program 2 remotes for volume on Beam using optical.

  • January 10, 2022
  • 27 replies
  • 1416 views

Is there a way to do this as I would like my virgin media remote and my magic remote to control the volume on my Beam using optical. When watching Netflix, Amazon prime etc I use my magic remote but I have to use the Virgin remote for volume as can’t get them both to work. I can get them to work using HDMI but I’m having handshake issues so I’ve gone the optical route. Surely there is a way round this.

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Best answer by nik9669a

No optical out is for all the inputs to play through the Beam. That’s all working fine.

On which controller?

27 replies

jgatie
January 11, 2022

I would program the Virgin remote to use an LG TV for volume, and then train the Beam to either remote.  See this link on how to program the Virgin Tivo remote:

https://community.virginmedia.com/t5/Help/Programming-your-TiVo-remote-control/td-p/3166540

Nando010
Nando010Author
Chromatic Producer I
January 11, 2022

I would program the Virgin remote to use an LG TV for volume, and then train the Beam to either remote.  See this link on how to program the Virgin Tivo remote:

https://community.virginmedia.com/t5/Help/Programming-your-TiVo-remote-control/td-p/3166540

Thanks for your help. I have tried this and programmed the virgin remote which is operating the tv volume but when i use the app which asks to replace current remote i do this and one works the other doesn’t. i can only get one remote to work at a time. I have also same similar set up in my room Playbase, LG tv and virgin tivo same remotes etc and the same result. Both set ups using optical and like i said before with the beam i could get both remotes working Through HDMI set up but i had handshake issues thats why i reverted back to optical. Not sure whats going on but it just not having it.

Thanks again

 

jgatie
January 11, 2022

Thanks for your help. I have tried this and programmed the virgin remote which is operating the tv volume but when i use the app which asks to replace current remote i do this and one works the other doesn’t. i can only get one remote to work at a time. I have also same similar set up in my room Playbase, LG tv and virgin tivo same remotes etc and the same result. Both set ups using optical and like i said before with the beam i could get both remotes working Through HDMI set up but i had handshake issues thats why i reverted back to optical. Not sure whats going on but it just not having it.

Thanks again

 

 

Then somehow the LG remote volume is programmed to a different device.  You need to get it back to an LG TV for the volume.  See this link:

https://www.lg.com/us/support/help-library/how-to-setup-universal-control-on-your-magic-remote-CT10000018-20150539692863

 

Nando010
Nando010Author
Chromatic Producer I
January 11, 2022

Ok when I turn on tv speakers both remotes control the volume. When I turn optical on for the Sonos, only one remote will work at a time. To get the other one to work I go into Sonos app and set it up but then the other one doesn’t work.

Thanks for your help. I have tried this and programmed the virgin remote which is operating the tv volume but when i use the app which asks to replace current remote i do this and one works the other doesn’t. i can only get one remote to work at a time. I have also same similar set up in my room Playbase, LG tv and virgin tivo same remotes etc and the same result. Both set ups using optical and like i said before with the beam i could get both remotes working Through HDMI set up but i had handshake issues thats why i reverted back to optical. Not sure whats going on but it just not having it.

Thanks again

 

 

Then somehow the LG remote volume is programmed to a different device.  You need to get it back to an LG TV for the volume.  See this link:

https://www.lg.com/us/support/help-library/how-to-setup-universal-control-on-your-magic-remote-CT10000018-20150539692863

 

Ok when I turn on tv speakers both remotes control the volume. When I turn optical on for the Sonos, only one remote will work at a time. To get the other one to work I go into Sonos app and set it up but then the other one doesn’t work.

  •  
Senior Virtuoso
January 11, 2022

What “device” is the virgin media remote set to control? And what “device” is the magic controller set for? I don’t mean the codes for each: I mean the name of the device itself. 
 

Does the virgin media device have a volume?

Nando010
Nando010Author
Chromatic Producer I
January 11, 2022

What “device” is the virgin media remote set to control? And what “device” is the magic controller set for? I don’t mean the codes for each: I mean the name of the device itself. 
 

Does the virgin media device have a volume?

The virgin control has a volume and it controls the Virgin TiVo box and lg magic control is for the tv. Both control the TVs volume when tv is set to internal speakers.

Senior Virtuoso
January 11, 2022

Do they both control the tv volume or does one control the Virgin TiVo volume? If the latter, that’s probably the issue. Try setting them both to control the tv volume. 

Nando010
Nando010Author
Chromatic Producer I
January 11, 2022

Sorry the TiVo remote has a volume button to control the tv not the TiVo box. Like I said above it does control the tv volume when set to internal speakers.

Senior Virtuoso
January 11, 2022

Are there different settings for different the outputs for the volume in the tv settings? Do you need to set something in “Optical Out” to match HDMI Out settings?

Nando010
Nando010Author
Chromatic Producer I
January 11, 2022

No optical out is for all the inputs to play through the Beam. That’s all working fine.