Harmony Hub not controlling Sonos Volune

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Logitech Harmony Hub has worked great with Sonos for years. Suddenly, about a month ago, the volume buttons stopped working. On another recently closed thread, I see that this is a Harmony firmware issue. Can you please get Logitech to fix this!?!!

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AirgetlamAnswer

Seems odd. Both of my Harmony hubs are working fine with my Sonos Arcs. Have you tried re-training the Sonos to recognize the IR commands being sent? Have you checked that the IR output from the Harmony Hub and the input on the PLAYBAR haven’t been blocked in any way?

Bruce

AirgetlamAnswer

Seems odd. Both of my Harmony hubs are working fine with my Sonos Arcs. Have you tried re-training the Sonos to recognize the IR commands being sent? Have you checked that the IR output from the Harmony Hub and the input on the PLAYBAR haven’t been blocked in any way?

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Bruce

C

ColinATLAuthor

Contributor I

Hi, my hub doesn’t control my PLAYBAR via IR. Instead, I believe Harmony uses WiFi to connect to Sonos, and I assumed that was the only way it could, to be honest. There’s no IR training or line-of-sight issues and there never have been for the 4 years I’ve used this configuration.

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