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Don_23805
Avid Contributor I
July 17, 2022
Answered

Give up on Sonos ?

  • July 17, 2022
  • 21 replies
  • 848 views

I’ve had Sonos since the early days, currently at about 29 devices.  About since changing satellite internet providers (Hughes to Starlink), my system has become useless.  The hone app is very slow, and doesn’t find all my rooms.  When I try to play music from my NAS drive or TV audio going into a Connnect or Play:5,  It is “unable to play music”.  I called Sonos CS and they blamed it on satellite internet, telling me how internet dependent Sonos was.  Why is it “internet dependent” for local sources?  I understand that for sources like Tune-In, but why for local sources?  The interaction appears to be wifi-related since logging into my router, it sees all the Sonos devices along with printers, PCs, etc.  If it really is my internet connection, is there a way/device to spoof it into working with my local sources? 

TIA

Don, Central VA

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    Best answer by buzz

    After switching to “bypass” mode, I recommend that you power down both Starlink and the Netgear. Allow the Starlink to reboot, then start the Netgear. It’s possible that both units will figure out what must be done without the reboot, but it’s frustrating if the system does not promptly or never works out the required details until a reboot.

    Only the Netgear should be wired to the Starlink everything else is connected through the Netgear.

    21 replies

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    Airgetlam
    Airgetlam
    August 24, 2022

    Agreed, the Starlink doesn’t have an ethernet jack. However, my friend set up his StarLink system to use the same SSID and password at his vacation home as he has with his normal home. So all devices just connected when plugged in, not knowing that they were in a different location. 

    However, if you’re installing new devices, they can get the SSID and password from the normal setup process via BLE from your phone or tablet. You’d just use the normal process to connect them to whatever SSID the StarLink is broadcasting on. 

    The only challenge is when you decide to use a different SSID for the StarLink than you have for your normal location….which you could easily just add the new data to your Sonos before you packed it up and moved it.

    Another option here is the whole “travel router’ potential, which you could use to log in to your StarLink SSID, and have it broadcast a different SSID. Most travel routers (or many?) have a spare ethernet port, that you could attache a switch, or just a speaker to, as needed. 

    Bruce
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