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Avid Contributor III
August 26, 2024
Answered

Connect - fast flashing white light

  • August 26, 2024
  • 2 replies
  • 427 views

I’m trying to set up a Connect (Gen1), but as soon as it’s plugged in the light flashes white - and not the usual slightly leisurely on/ off white blinking, but fast flashing white. Hard reset routine does nothing, and the suggestion is it’s not booting. 

Is it kaput/ time for the bin? 

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Best answer by NickD88

Thanks for the recommendation. Spoke to support, and the upshot is it’s dead - won’t boot, can’t be updated, won’t communicate with the network again. 

Another one bites the dust

2 replies

Stanley_4
Grand Maestro
August 27, 2024

Fast isn’t on the list here:

https://support.sonos.com/en-us/article/sonos-led-lights

I’d call Sonos Support to confirm it dies and ask about replacement offers.

NickD88AuthorAnswer
Avid Contributor III
August 28, 2024

Thanks for the recommendation. Spoke to support, and the upshot is it’s dead - won’t boot, can’t be updated, won’t communicate with the network again. 

Another one bites the dust