Connect - fast flashing white light

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I’m trying to set up a Connect (Gen1), but as soon as it’s plugged in the light flashes white - and not the usual slightly leisurely on/ off white blinking, but fast flashing white. Hard reset routine does nothing, and the suggestion is it’s not booting.

Is it kaput/ time for the bin?

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NickD88Answer

Avid Contributor III

Thanks for the recommendation. Spoke to support, and the upshot is it’s dead - won’t boot, can’t be updated, won’t communicate with the network again.

Another one bites the dust

Stanley_4

Grand Maestro

Fast isn’t on the list here:

https://support.sonos.com/en-us/article/sonos-led-lights

I’d call Sonos Support to confirm it dies and ask about replacement offers.

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N

NickD88AuthorAnswer

Avid Contributor III

Thanks for the recommendation. Spoke to support, and the upshot is it’s dead - won’t boot, can’t be updated, won’t communicate with the network again.

Another one bites the dust

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