Skip to main content
Hector Hershberger
Contributor I
Jan 13, 2022 7:16 PM UTC
Answered

Cant see all my systems on the App. Keeps dropping out

My Living room system does not always show up on my app. Only the Family room. My Diag. # is 83266082.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    GuitarSuperstarAnswer
    Lead Maestro
    Jan 13, 2022 7:45 PM UTC

    Try unplugging the Family Room speakers from power for a couple of minutes and reboot your router and phone.

    Are you able to connect any of your Sonos devices (not a Sub or surround speaker) directly to your router with an ethernet cable? This will create SonosNet, a dedicated mesh network for your Sonos speakers that can oftentimes improve their network performance.

    "Receive with simplicity everything that happens to you." - Rashi
    View in thread

    2 replies

    GuitarSuperstarAnswer
    Lead Maestro
    Jan 13, 2022 7:45 PM UTC

    Try unplugging the Family Room speakers from power for a couple of minutes and reboot your router and phone.

    Are you able to connect any of your Sonos devices (not a Sub or surround speaker) directly to your router with an ethernet cable? This will create SonosNet, a dedicated mesh network for your Sonos speakers that can oftentimes improve their network performance.

    Translate
    "Receive with simplicity everything that happens to you." - Rashi
    Hector HershbergerAuthor
    Contributor I
    Jan 18, 2022 4:11 PM UTC

    All I have is the “One” Pair of speakers, the Subwoofer and the “Arc” sound bar in the Living room connected to the TV. I do have the ability to connect the Arc to an ethernet cable if that helps...

    I have the “Beam” in the Family room connected to the TV.

    Translate
    Terms & ConditionsAccessibility statement