Cannot connect Playstation or Playbar. no router changes.

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Neither device will connect. Sonos cloud issues?

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AirgetlamAnswer

No, Sonos has no ‘service centers’ per se. If you call Sonos Support directly to discuss it. There may be other options, should there be a hardware failure.

Bruce

controlav

Lead Maestro

If your Playstation has a network issue, seems unlikely that is a Sonos problem.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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RichkanAuthor

Contributor I

Thanks. I have no connectivity issues with several other wifi enabled home monitoring systems. My playbar power light will not stay on. Goes black. Playstation is on but not connecting. Will Sonos service their devices in Santa Barbara?

Richkan

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AirgetlamAnswer

No, Sonos has no ‘service centers’ per se. If you call Sonos Support directly to discuss it. There may be other options, should there be a hardware failure.

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Bruce

R

RichkanAuthor

Contributor I

Bruce,

I'll call support. My devices are 7-8 years old.

Thanks,

Richard

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