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Contributor I
Oct 20, 2024 10:24 AM UTC
Answered

Boost incompatible

I am trying to add a boost to my network. All my stuff is S1 and it says boost is incompatible but I have read that it can be added with S1 app. How to go about this?

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nik9669aAnswer
Senior Virtuoso
Oct 20, 2024 11:26 AM UTC

I am trying to add a boost to my network. All my stuff is S1 and it says boost is incompatible but I have read that it can be added with S1 app. How to go about this?

It is listed as compatible, but default firmware may need it added to an S2 system first, and then set for S1. Might be easiest to contact Sonos support. 

3 replies

nik9669aAnswer
Senior Virtuoso
Oct 20, 2024 11:26 AM UTC

I am trying to add a boost to my network. All my stuff is S1 and it says boost is incompatible but I have read that it can be added with S1 app. How to go about this?

It is listed as compatible, but default firmware may need it added to an S2 system first, and then set for S1. Might be easiest to contact Sonos support. 

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Oct 20, 2024 12:21 PM UTC

May I ask why you are adding a Boost? And how you are going about it? Have you factory reset it? Have you wired it while maintaining an existing device wired?

As @nik9669a suggests, even that may not be sufficient and a call to Sonos Support request. 

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Airgetlam
Oct 20, 2024 9:39 PM UTC

The BOOST is certainly not compatible with ‘newer’ Sonos speakers that don’t/can’t use SonosNet.

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Bruce