Autoplay turntable connected to Five not working

You are correct. That’s the trade off for me. 

Hi all.  Will sound like a broken record here (no pun intended), but just set up my Sonos 5 with a preamp and it will not autoplay.  Have to go into the app and press play every time we put a record on for it to work.  I do not use the 5 for any other form of streaming, so it’s set up and used solely for our turntable, so not sure if it’s the same root cause as identified above.  Do I need a preamp that has an on/off switch, as mine does not.  Seems like that shouldn’t be required but after trying a number of things I’m stuck.

Try setting your “source level” to very low. My auto play would not work until I had it set to Level 1 (Low). This is obviously not ideal but if my auto play will kick on than it is considered a win to me. 

Thanks for the tip Drew.  Unfortunately I tried and that didn’t work either.  It was set to Level 2, tried Level 1 and then all other levels just to see.  Still nothing.  Have to go into the app and hit play everytime.  Tried for the first time streaming a separate music service, and then turning on the record player to see if it cut over.  That didn’t happen either, it kept streaming and I had to manually switch it over.  Frustrating. 

Hi Gregory,

I had this issue for a while but now managed to sort it. Your preamp needs to have an on off switch. I ordered a Schiit mani and in works perfectly fine. I previously thought there was an issue with the source level as well but now I have source level at eight using the new preamp and it works fine every time.

I assume any preamp with on off would be fine by the way. Not plugging the mani. 

hope this helps. 

Appreciate it Mark.  I’ll swap out the preamp and see how it goes.  Thanks for the advice.

I’m having the same problem with a Sonos Amp and my turntable. I can get auto play to work if I drop the source level from 10 to 1, but then the turntable is obviously waaaay to quiet compared to the TV and streaming sources. 
would be amazing if we could get the ability to adjust the sensitivity of the auto play feature. 
Seems like a better solution than everybody replacing their preamps when it can be fixed in software. 

That’s weird. I’ve got a Schiit Mani connected to a Port and AutoPlay still doesn’t work for me.

I'm having the same problem, although my autoplay used to work absolutely fine. 

I've got a Technics 1210 into rega preamp into the line in on a play5 (gen2). Line in level 2. 

Whenever I used to put the needle down, whatever was playing on Sonos before, the autoplay would kick in and play the vinyl. Now, since about 4 weeks ago, it never does. I have to manually go into the app and select the line in source. So why did it used to work and now it doesn't? This was the only reason I got this set up for the autoplay and it doesn't work any more!

Any help out there? I've tried turning the autoplay settings on and off with no joy.