Autoplay turntable connected to Five not working

Hi @Veloweave, thanks for reaching out. It should automatically play Line-In audio when Sonos detects a signal is being sent to the Line-In port. Can you please try to check the article about Adjusting Line-In settings and make sure the Autoplay setting on your Five is turned on. If it’s turned on already, disable and reenable it again, and check if there’s any difference. Let us know how well it goes. Thanks! 

@Krishma M 
I am setup correctly as confirmed by the Adjust Line-in setting page you referenced. So what I’ve found is that if I power off my phono preamp each time I’m done listening to the turntable and then of course power it back on when I want to listen again then the Sonos Five will automatically power on and play music. However, if say I am listening to the turntable and then I decide I’d like to stream music via Spotify or a Sonos Station, and then if I want to go back to vinyl the autoplay does not work. I either have to go into the app and choose the Line-in or perhaps power off/on the pre-amp again.

What’s annoying about this is that digital music can easily overtake the Line-in but not the other way around. I’d like for the turntable to take over the speaker when I drop the needle onto a record but that doesn’t appear to be how it works. Am I missing something?  

Thanks for your reply, @Veloweave. What I would say is try to pause the music first when playing from Spotify then play your turntable so when Sonos detects a signal is being sent to the Line-In port it will automatically play Line-In audio. Let us know if this helps. Thanks!

I have the same issue I think because my Preamp doesn't have an auto power off, it's always on. There is therefore always a line in signal. If I have played Spotify and want to use autoplay for my turntable, it doesn't work! 

Hi @jspaddock, welcome to the Sonos Community! We greatly appreciate you being a part of the Sonos family. It is our pleasure.

Have you enabled the Autoplay Line-In feature in the Sonos app? If yes, try to pause the music first when playing from Spotify or any other services then play your turntable so when Sonos detects a signal is being sent to the Line-In port it will automatically play Line-In audio. 

Let us know how it goes. We and the community are always here to help.

Yes autoplay is selected. I think the issue is there's a constant signal being sent to the Five due to the pre amp being always on so it doesn't distinguish between a record being played and the always on signal. 

Hi @jspaddock, thanks for your response. I don’t think it matters if it has an auto power-off because when Line-In autoplay is enabled and another source is playing if a line input source is started, it should take over the existing source. Can you please submit a diagnostic of your system so we can further check it on our end. Reply to us with the confirmation number. We and the community are always here to help.

I’m having the same issue. Autoplay has never worked correctly with my turntable. If I turn the autoplay feature on the app off and then back on it will work ONCE, but if I go back to playing on spotify then pause it and put on a record autoplay does not kick back in and I have to manually select the line in. It will also work if I unplug the line from the back of the unit and replug it in.

Hi @pcmcd, welcome to the Sonos Community! I appreciate you reaching out here as well and I’d be happy to help. So it does that problem after playing from Spotify? Can you please submit a diagnostic report after it fails to autoplay? Reply to us with the confirmation number. We and the community are always here to help.

Same here. Autoplay has never worked correctly with my Pro-Ject Essential TT with built-in preamp. Turning autoplay off and on again in the app will work once, but if I go back to streaming on Apple Music or Sonos Radio or whatever then pause it and put on a record, autoplay does not work and I have to manually select the line in Iin the app. Quite annoying.