Skip to main content
106rallye
106rallye
May 16, 2024

Any problems with new app or latets update and Sonos Boost?

  • May 16, 2024
  • 33 replies
  • 1338 views

On the Dutch language community I’ve seen a few posts about people having to pull the Boost because it is not visible anymore in the app and the speakers will not connect to it. Strangely I’ve not come across a mention of this on the (more populated) English language community.

Since I own a Boost and have been able to stall any updates of firmware and app, I would like to know if anyone has seen problems with the Boost caused by the latest software or related to the new app.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    33 replies

    Show previous replies
    Old Fellah
    Lyricist III
    June 2, 2024

    Thank you for the message. You initially think it is just you, but the more I hear it is not.

    i am appalled with Sonos. We are not all experts and when we first bought the system it was fairly straight forward. Now the assumption is you are an IT expert. I still have problems but can get the basic speakers working. It is impossible to use my home Wi-Fi where I need it as it confuses the Sonos system. The Sonos Boost solved this, but even though some try and tell me is still there but not seen, it is not. I am unsure if some of the help I get is from users or from Sonos technicians.

    I have to admit I used an app called SonoPad when I cannot get Sonos working. Seems to do most things.

    Take care and good luck.

     

    Gionos
    Gionos
    Enthusiast II
    June 2, 2024

    I am a sonos user lol, but I know a little bit about tech.

    Anyway, Sonos provides advanced products and if you have an issue you are free to contact pro people for help.

    Hope I could help 

     

     

    alphabeta
    Lyricist I
    June 7, 2024

    For what it is worth, I plugged in one of my sonos speakers into the router along with the boost.  Reinstalled the boost.  Unplugged the speaker from the router.  My boost appears to be connected to all speakers (13 of different models) according to my router all of the speakers and boost are “wired”.  Although the boost does not appear in the ios app (sonos) it does appear on the web app. 

    Terms & ConditionsAccessibility statement