Skip to main content
Ihsotas
Contributor I
Oct 26, 2021 4:23 PM UTC
Answered

Airplay password prompt

Hi guys, after installing my new Apple TV and adding my Hue lights to my Apple Homekit (via the new Apple TV) I get a password promt when I try to Airplay music via Spotify to my Sonos system. 
 

I’ve checked the homekit settings; password’s off. 
 

I have 1 Beam and 2 One SL’s. What to do?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
AjTrek1
AjTrek1Answer
Oct 27, 2021 12:54 AM UTC

Hi @Ihsotas 

Make sure “require password” is turned off in the HomeKit app on your iPhone at:

Home (icon) > Home Settings > Speakers & TV’s > Require Password > Slider is Grey (Off)

Make sure “require password” is turned off on your AppleTV at:

Settings > Airplay and HomeKit > Allow Access > Require Password > Off

If the above doesn’t work you’ll have to reset the offending Sonos speaker.

Together Everyone Achieves More = T.E.A.M.
View in thread

8 replies

AjTrek1
AjTrek1Answer
Oct 27, 2021 12:54 AM UTC

Hi @Ihsotas 

Make sure “require password” is turned off in the HomeKit app on your iPhone at:

Home (icon) > Home Settings > Speakers & TV’s > Require Password > Slider is Grey (Off)

Make sure “require password” is turned off on your AppleTV at:

Settings > Airplay and HomeKit > Allow Access > Require Password > Off

If the above doesn’t work you’ll have to reset the offending Sonos speaker.

Translate
Together Everyone Achieves More = T.E.A.M.
    Airgetlam
    Airgetlam
    Oct 27, 2021 12:58 AM UTC

    Seems odd, as there’s no place in the Sonos software that allows you to “require a password to function”. As AjTrek1 suggests, it’s likely to be a restriction imposed in the “Apple” ecosystem, and has nothing to do with the Sonos ecosystem at all. 

    Translate
    Bruce
    IhsotasAuthor
    Contributor I
    Oct 28, 2021 2:35 PM UTC

    Edit: forgot to quote

    Translate
    IhsotasAuthor
    Contributor I
    Oct 28, 2021 2:36 PM UTC

    Hi @Ihsotas 

    Make sure “require password” is turned off in the HomeKit app on your iPhone at:

    Home (icon) > Home Settings > Speakers & TV’s > Require Password > Slider is Grey (Off)

    Make sure “require password” is turned off on your AppleTV at:

    Settings > Airplay and HomeKit > Allow Access > Require Password > Off

    If the above doesn’t work you’ll have to reset the offending Sonos speaker.

    Thank you! Unfortunately this didn’t work, both were turned off. 
     

    Regarding the reset. My living room setup has 2 One SL’s and 1 Beam. Which one to reset? Or all of them?

    Translate
    AjTrek1
    AjTrek1
    Oct 28, 2021 2:54 PM UTC

    Hi @Ihsotas 

    Make sure “require password” is turned off in the HomeKit app on your iPhone at:

    Home (icon) > Home Settings > Speakers & TV’s > Require Password > Slider is Grey (Off)

    Make sure “require password” is turned off on your AppleTV at:

    Settings > Airplay and HomeKit > Allow Access > Require Password > Off

    If the above doesn’t work you’ll have to reset the offending Sonos speaker.

    Thank you! Unfortunately this didn’t work, both were turned off. 
     

    Regarding the reset. My living room setup has 2 One SL’s and 1 Beam. Which one to reset? Or all of them?

    You only need to reset the speaker that is requesting the Airplay2 password/code. 

    Translate
    Together Everyone Achieves More = T.E.A.M.
    IhsotasAuthor
    Contributor I
    Oct 28, 2021 4:12 PM UTC

    Hi @Ihsotas 

    Make sure “require password” is turned off in the HomeKit app on your iPhone at:

    Home (icon) > Home Settings > Speakers & TV’s > Require Password > Slider is Grey (Off)

    Make sure “require password” is turned off on your AppleTV at:

    Settings > Airplay and HomeKit > Allow Access > Require Password > Off

    If the above doesn’t work you’ll have to reset the offending Sonos speaker.

    Thank you! Unfortunately this didn’t work, both were turned off. 
     

    Regarding the reset. My living room setup has 2 One SL’s and 1 Beam. Which one to reset? Or all of them?

    You only need to reset the speaker that is requesting the Airplay2 password/code. 

    I don’t know tbh. They are all connected in ‘living room’ and that’s where I stream to. They all start playing. 

    Translate
    AjTrek1
    AjTrek1
    Oct 28, 2021 6:12 PM UTC

    Sounds like you have the Beam and One’s setup as a home theater. The One’s I assume are used as surrounds?

    If that is the case I suggest you first remove the One’s as surrounds in the Sonos app (for the room in question) and then disconnect the Beam from your TV.  Reset the Beam There should be no need to reset the One’s. After the reset setup the Beam to your TV and then add the One’s as surrounds. 

    Translate
    Together Everyone Achieves More = T.E.A.M.
      IhsotasAuthor
      Contributor I
      Nov 1, 2021 6:12 PM UTC

      Sounds like you have the Beam and One’s setup as a home theater. The One’s I assume are used as surrounds?

      If that is the case I suggest you first remove the One’s as surrounds in the Sonos app (for the room in question) and then disconnect the Beam from your TV.  Reset the Beam There should be no need to reset the One’s. After the reset setup the Beam to your TV and then add the One’s as surrounds. 

      Update: did the reset thing like you explained. It worked! Thanks! 

      Translate
        Terms & ConditionsAccessibility statement