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freester
Avid Contributor I
September 2, 2021
Answered

Access Is Denied When Trying to Play TuneIn Station

  • September 2, 2021
  • 21 replies
  • 4478 views

 

I’m getting this error “Unable to play ‘BBC Radio 5 live sports extra’ - access is denied. Via TuneIn.

This worked on Saturday. It doesn’t work today 😞 The better half wants to listen to the cricket). Currently I’m streaming via the BBC app to the phone via Chromecast in the back of a Play 5. 

Troubleshooting I’ve done. Other BBC radio stations work via TuneIn - for example BBC Radio 1, 2, 5 Live. But not 5 Live Extra.

I’ve tried via Sonos radio. I can find BBC radio channels such as 1, 2, 5 Live but not 5 live Extra.

I’m sure there will be some long complicated story about Sonos, TuneIn, BBC Sounds support on other platforms etc etc. It’s just stuff used to work yet it seems to be getting worse and I wanted to vent after a heavy investment in a Playbar, Play 5, 2x Play 1. Sonos support on the phone tried to tell me BBC radio not supported on Sonos Radio. Well how can I get some stations? And then Tune In worked a few days back. Sonos also mentioned I could do this via Apple Airplay but we’re an Android house.

If anyone can help or comment that would be appreciated.

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    Best answer by Al P

    Same here :-(

    good call on MyTuner, works fine :-)

    21 replies

    Show previous replies
    Windcheetah
    Lyricist I
    September 18, 2021

    Hi, can anyone give some advice on this pro

    What is My Tuner?  How do I bypass the Radio 5 Live Sports Extra denied access error?

    Services and Voice, Music and Content, add a service and pick MyTuner (or Radioplayer). Once added 5live sports extra is back 😉


    I’m sure this will work with the Sonos 2 system, but I’ve got a Sonos 1. The app version is 10.6.2.

    When I try Settings/Services/Add Voice or Add Music & Content it says “incompatible software version…...”

    Other stations seem to work fine.

    Thanks for you help

    Martin

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