Avid Contributor I

Answered

Access Is Denied When Trying to Play TuneIn Station

Forum|Forum|5 years ago
September 2, 2021
21 replies
4478 views

I’m getting this error “Unable to play ‘BBC Radio 5 live sports extra’ - access is denied. Via TuneIn.

This worked on Saturday. It doesn’t work today The better half wants to listen to the cricket). Currently I’m streaming via the BBC app to the phone via Chromecast in the back of a Play 5.

Troubleshooting I’ve done. Other BBC radio stations work via TuneIn - for example BBC Radio 1, 2, 5 Live. But not 5 Live Extra.

I’ve tried via Sonos radio. I can find BBC radio channels such as 1, 2, 5 Live but not 5 live Extra.

I’m sure there will be some long complicated story about Sonos, TuneIn, BBC Sounds support on other platforms etc etc. It’s just stuff used to work yet it seems to be getting worse and I wanted to vent after a heavy investment in a Playbar, Play 5, 2x Play 1. Sonos support on the phone tried to tell me BBC radio not supported on Sonos Radio. Well how can I get some stations? And then Tune In worked a few days back. Sonos also mentioned I could do this via Apple Airplay but we’re an Android house.

If anyone can help or comment that would be appreciated.

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Best answer by Al P

Same here :-(

good call on MyTuner, works fine :-)

Show previous replies

R

radiomike

Trending Lyricist I

What is My Tuner? How do I bypass the Radio 5 Live Sports Extra denied access error?

Services and Voice, Music and Content, add a service and pick MyTuner (or Radioplayer). Once added 5live sports extra is back 😉

bockersjv

Local Superstar

What is My Tuner? How do I bypass the Radio 5 Live Sports Extra denied access error?

Go to settings : services & voice : Add a service

Then find “myTuner Radio” in that list and add it

R

Ryler

Lyricist I

Found this :- https://www.mirror.co.uk/tech/bbc-pulls-live-radio-services-18926206

And I have installed Radio Player which plays 5 Live Sports Extra via Sonosok.

https://www.radioplayer.co.uk/node/2

F

freesterAuthor

Avid Contributor I

Found this :- https://www.mirror.co.uk/tech/bbc-pulls-live-radio-services-18926206

And I have installed Radio Player which plays 5 Live Sports Extra via Sonosok.

https://www.radioplayer.co.uk/node/2

Yeh I found that whilst I was Googling this issue. It’s an old story from 2019. Doesn’t explain why some BBC channels are available on Sonos via TuneIn and some aren’t. That said if you go on the TuneIn website it doesn’t show any BBC Radio stations available. So it’s all a bit confusing.

D

Disgruntled22

Contributor I

I have this problem (and found out for the same reason: the cricket).

I had found myTuner mentioned elsewhere: I see there is mention of it on this thread as having sorted the problem. However, I have not been able to find 5extra on myTuner. Other BBC stations, including 5 and 4xtra, but not 5 extra. Can someone who has managed this confirm and advise how they accessed 5 extra ?

F

freesterAuthor

Avid Contributor I

I have this problem (and found out for the same reason: the cricket).

I had found myTuner mentioned elsewhere: I see there is mention of it on this thread as having sorted the problem. However, I have not been able to find 5extra on myTuner. Other BBC stations, including 5 and 4xtra, but not 5 extra. Can someone who has managed this confirm and advise how they accessed 5 extra ?

I found it just by searching on the app. It does state the channel is UK only...

I

IanMac*

Lyricist I

I’m in the same position and find it shocking we can’t get online radio when shelling out so much for the equipment - so poor and makes me want to leave Sonos.

I’m getting this error “Unable to play ‘BBC Radio 5 live sports extra’ - access is denied. Via TuneIn.

This worked on Saturday. It doesn’t work today The better half wants to listen to the cricket). Currently I’m streaming via the BBC app to the phone via Chromecast in the back of a Play 5.

Troubleshooting I’ve done. Other BBC radio stations work via TuneIn - for example BBC Radio 1, 2, 5 Live. But not 5 Live Extra.

I’ve tried via Sonos radio. I can find BBC radio channels such as 1, 2, 5 Live but not 5 live Extra.

I’m sure there will be some long complicated story about Sonos, TuneIn, BBC Sounds support on other platforms etc etc. It’s just stuff used to work yet it seems to be getting worse and I wanted to vent after a heavy investment in a Playbar, Play 5, 2x Play 1. Sonos support on the phone tried to tell me BBC radio not supported on Sonos Radio. Well how can I get some stations? And then Tune In worked a few days back. Sonos also mentioned I could do this via Apple Airplay but we’re an Android house.

If anyone can help or comment that would be appreciated.

I

IanMac*

Lyricist I

Thank you!! found the My Tuner service and works - much appreciated

B

Bungle17

Contributor I

I too am getting Unable to play “BBC Radio 5 live sports extra” - access is denied. I have even tried a VPN.

Anyone know why?

Reverting to BBC sound son phone now :-(