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Trending Lyricist I
Jun 24, 2023 10:50 PM UTC
Answered

3 Amps shut down my network

Hello All,

Components:

  • Amps (3 on ethernet connection) 
  • Move (wifi)
  • One (wifi)

I have tried:

  1. Disconnect Router 180 seconds
  2. Plug in router
  3. Add 1 Amp - tested fine
  4. Add 2nd Amp

Result:

Network locks up. Removing 2nd Amp and the network comes back.

 

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Airgetlam
AirgetlamAnswer
Jun 24, 2023 11:40 PM UTC

For me, it just worked. Search the FAQs in the Sonos DB, or call NetGear’s CS. Or look through that link, I wonder if something shows up in your router’s settings. 

Bruce

13 replies

Airgetlam
Jun 24, 2023 10:53 PM UTC

I’m guessing you have a managed switch involved, which likely means a network storm, due to improper configuration. 

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Bruce
Airgetlam
Jun 24, 2023 10:54 PM UTC
Trending Lyricist I
Jun 24, 2023 10:56 PM UTC

FWIW - It’s a Netgear router. Thank you very much for the quick reply. I’ll read that.

 

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Trending Lyricist I
Jun 24, 2023 10:58 PM UTC

Hmm. I don’t think that applies to.

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Trending Lyricist I
Jun 24, 2023 10:59 PM UTC

My router is more basic (perhaps too much so?) 

NETGEAR Nighthawk X4S C7800

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Airgetlam
Jun 24, 2023 11:11 PM UTC

Without delving too deeply into the router specs, why do you feel the need to wire all three Amps?

You have no other switches or network devices?

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Bruce
Trending Lyricist I
Jun 24, 2023 11:14 PM UTC

Same problem occurred when it was wired. I thought a wired connection would be preferred. Less of a storm - as you say. 

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Trending Lyricist I
Jun 24, 2023 11:15 PM UTC

No other switches. Other devices include TV, 2 macs, 2 iphones.

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Trending Lyricist I
Jun 24, 2023 11:16 PM UTC

I suspect the router is old, not up to the task. Switching them out is not hard, just want to make sure it’s that versus … 2 sonos Amps with never work together.

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Trending Lyricist I
Jun 24, 2023 11:27 PM UTC

I mispoke above. Wired, Wireless = same result. I tried all combinations of wired and wireless. No joy.

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