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Trending Lyricist I
Jun 24, 2023 10:50 PM UTC
Answered

3 Amps shut down my network

Hello All,

Components:

  • Amps (3 on ethernet connection) 
  • Move (wifi)
  • One (wifi)

I have tried:

  1. Disconnect Router 180 seconds
  2. Plug in router
  3. Add 1 Amp - tested fine
  4. Add 2nd Amp

Result:

Network locks up. Removing 2nd Amp and the network comes back.

 

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Airgetlam
AirgetlamAnswer
Jun 24, 2023 11:40 PM UTC

For me, it just worked. Search the FAQs in the Sonos DB, or call NetGear’s CS. Or look through that link, I wonder if something shows up in your router’s settings. 

Bruce

13 replies

Airgetlam
Jun 24, 2023 11:27 PM UTC

I use a R6400, although I don’t have multiple amps, and I’ve run both wired (single device) and unwired, without issue. I suspect there’s still something in the settings of the Netgear. 

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Bruce
Trending Lyricist I
Jun 24, 2023 11:33 PM UTC

That is very, very helpful. Thank you for that. It greatly narrows my focus. Can you tell me where you looked for proper configuration? What documentation did you use or was it all out-of-the-box and bam. It worked.

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Airgetlam
AirgetlamAnswer
Jun 24, 2023 11:40 PM UTC

For me, it just worked. Search the FAQs in the Sonos DB, or call NetGear’s CS. Or look through that link, I wonder if something shows up in your router’s settings. 

Translate
Bruce